---
title: "Voicemail Drop"
slug: "voicemail-drop"
description: "Voicemail Drop allows you to leave a recorded message immediately so that you can move on to another person to call. "
tags: ["outbound calling", "call effeciency", "ai sales", "voicemail drop"]
updated: 2025-12-19T22:35:43Z
published: 2025-12-19T22:35:43Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voicemail Drop

Outbound calls keep your reps busy throughout the entire day. Voicemail drop makes them more efficient by allowing a representative to drop off a call and play a pre-recorded message automatically while they continue to call another prospect.

Let's take a look at voicemail drop.

> [!NOTE]
> Who can use this
> 
> Voicemail drop is provided for [Dialpad Sell](https://www.dialpad.com/pricing/#sales-dialer) users on an Advanced or Premium plan. It's also offered as a paid add-on for Contact Center users and Essential Dialpad Sell users.

## Enable voicemail drop

To enable voicemail drop, navigate to [**Your Settings**](https://dialpad.com/settings) on the Dialpad Admin Portal.

1. Navigate to **Voicemail Drop**and select **Enable Voicemail Drop**
2. Choose the desired message to play

![View the a user's Your Settings page, highlighting the option to enable voicemail drop.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Enable VM Drop.png)

You can record a voicemail right from Dialpad or upload an MP3 file.

> [!NOTE]
> Note
> 
> If you record a custom message, it must be no larger than 32MB in size and no longer than 45 seconds in length.

## Use voicemail drop

Once an outbound call goes to voicemail and you hear a 'beep' from the other side, you’re ready to use voicemail drop.

To use voicemail drop, simply select **VM Drop.**

If you have multiple voicemail drop options, you’ll be prompted to select one.

![View of an active call, with the VM Drop call option highlighted.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Use VM Drop.png)

Dialpad will automatically leave a voicemail based on the option chosen. You, on the other hand, can immediately call someone else and don't have to spend precious minutes leaving messages.

## Related

- [Manage Your Voicemail](/manage-your-voicemail.md)
- [Dialpad Powerdialer with Salesforce](/dialpad-powerdialer-with-salesforce.md)
- [Manage Your Dialpad Devices](/manage-your-dialpad-devices.md)