---
title: "Use Keyboard Shortcuts"
slug: "use-keyboard-shortcuts"
description: "Use keyboard shortcuts within Dialpad for quick and easy navigation. "
tags: ["ai contact center", "ai sales", "ai voice", "dialpad app", "dialpad call center", "dialpad features", "Dialpad sell", "dialpad talk", "keyboard shortcut ", "meetings keyboard shortcuts"]
updated: 2026-05-12T21:30:26Z
published: 2026-05-12T21:30:26Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Keyboard Shortcuts

Keyboard shortcuts help you work more quickly and efficiently, allowing you to do multiple tasks at once.

Let's dive into the details.

> [!NOTE]
> Who can use this
> 
> Keyboard shortcuts are available to all Dialpad users on the [Dialpad desktop app](https://www.dialpad.com/download/).

## Keyboard shortcuts

If you're using a MacOS device, press and hold the Command key first. Windows devices, meanwhile, rely on the control key. From there, you're able to press the appropriate key that executes the shortcut.

Dialpad offers the following keyboard shortcuts:

- **cmd/ctrl** and **n** - Open dialer to start a new call.
- **cmd/ctrl** and **t**- Create new message.
- **cmd/ctrl** and **/** - Search contacts and messages.
- **cmd/ctrl** and **[ or ]** - Back and forward between menus.
- **cmd/ctrl** and **r** - Refresh the app.
- **cmd/ctrl** and **m** - Minimize the app.

## Frequently asked questions

### Can I make my own shortcuts?

Not at this time.

### Why don't they work when I'm using the browser app?

These keyboard shortcuts are not compatible with the web (browser) app.

### What happens if I press Enter after typing a phone number in the app search bar?

When you enter a phone number, **Call [phone number]**appears as the first result and is auto-selected, so pressing **Enter** immediately starts a call rather than opening the expanded search results. To choose a different result, use the arrow keys before pressing **Enter**. On the desktop app, you can also use **Cmd+N** or **Ctrl+N** to open the dialer separately.

![App search bar behavior for phone numbers](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Enter-button-behavior-in-app-search.png)

### What about Dialpad Meetings?

Dialpad Meetings has its own set of handy shortcuts. Learn about them in this [Help Center article](/v1/docs/keyboard-shortcuts-for-meetings).

## Related

- [Tour the Dialpad App](/tour-the-dialpad-app.md)
- [Dialpad App Requirements](/dialpad-app-requirements.md)
- [Your Dialpad App](/your-dialpad-app.md)
- [Keyboard Shortcuts for Meetings](/keyboard-shortcuts-for-meetings.md)