Slack + Dialpad Meetings
  • 30 May 2023
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Slack + Dialpad Meetings

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Article Summary

Transitioning from typing to talking is instant with the Dialpad Meetings Slack integration! 

With the Dialpad Meetings Slack integration, you can: 

  • Launch a meeting  
  • Join a meeting 
  • Share a link to an audio recording
  • Share a post-call transcript (requires Dialpad Meetings Business)
  • Make Dialpad Meetings the default calling app

Let's go over how this integration works.   

Who Can Use This Feature
The Dialpad Meetings Slack integration is available to all Dialpad Meetings users.
*A paid account is required to access meeting notes with a transcription.

Enable the Integration

Dialpad Meeting's Slack integration can be enabled from within Dialpad Meetings, or from Slack.
Let's look at both methods. 

Enable from Dialpad Meetings

First, we'll need to enable the Dialpad Meetings Slack integration.

  1. Head to your Dialpad Meetings Dashboard
  2. Select Menu
  3. Select Account
  4. Navigate to Integrations
  5. Beside Slack, select Connect Account
    DPM_connect_Slack.png
  6. Allow Dialpad Meetings permission to your Slack workspace
    Slack_DPM_permissions.png

Enable from Slack

To enable the Dialpad Meetings Slack integration from Slack:

  1. Select Add Apps from your Slack workspace sidebar

               slack_add_apps.png

  1. Enter Dialpad Meetings in the search bar
  2. Select Dialpad Meetings
  3. Select Add to Slack
    add_to_slack.png
  4. Allow Dialpad Meetings permission to your Slack workspace
    Slack_DPM_permissions.png

Supported Slack Commands

The Dialpad Meetings Slack Integration supports a variety of commands, allowing you to start meetings without having to leave Slack. 

/dialpadmeetings 
Starts a meeting using your personal room in any direct message or channel
/dialpadmeetings [your room ID] [title]
Starts a meeting using your personal room with the title provided
/dialpadmeeetings [username]
Starts a meeting using the specified user's room
/dialpadmeetings help
Provides a list of supported commands

Share Recordings and Post Call Transcripts

As part of our Dialpad Ai feature, Dialpad Meetings Business Users can share a link to the meeting's recording and Call Summary, which includes a transcript and meeting highlights.

After the Dialpad Meetings call has ended, and if Ai was turned on during the meeting, the organizer will get a prompt from Slack asking if they would like to share the summary. If the meeting organizer selects to share the summary, a link to access it will be shared in the Slack message or channel Dialpad Meetings was initiated from.

DPM_Slack_advert.png

Make Dialpad Meetings the Default Calling App

Workspace Owners and Admins can make Dialpad Meetings the default calling app for their team’s Slack instance, which will launch meetings directly from the “call” button.

Follow Slack’s steps on changing the default calling app here.


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