---
title: "Setting up a Yealink DECT Phone"
slug: "setting-up-a-yealink-dect-phone"
description: "Learn how to set up your Yealink DECT phone with this step-by-step guide. Includes configuration tips and troubleshooting advice."
tags: ["deskphone ", "dect", "yealink"]
updated: 2024-12-06T03:18:09Z
published: 2024-12-06T03:18:09Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up a Yealink DECT Phone

Once you've purchased your Yealink DECT phone, it's time to set it up with Dialpad. After the DECT phone has been added to Dialpad, you can assign ports to a to a user or a room.

> [!NOTE]
> Difference between Room and User Phones
> 
> Room Phones are perfect for shared company spaces such as conference rooms, reception areas, or phone booths. They are not associated with a user account. User Phones are desktop phones assigned to one of your team members. When their Dialpad number is called, that user's phone will ring.

Before getting started, refer to the phone’s “Quick Setup” guide to ensure the device is powered on and connected to your network. Use a wired connection if possible, and make sure the wireless handset is fully charged.

Let's dive into the details.

## Set up a Yealink DECT phone

To add a Yealink DECT phone to Dialpad, head to your **Dialpad Admin Portal.**

1. Navigate to **Office**
2. Select **Desk Phones**
3. Select **DECT/ATA Devices**
4. Select **Add a new DECT/ATA** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/add-dect-ata.png)
5. Select **DECT** as the **device type**
6. Enter the **display name** and the device’s **MAC address**
7. Select **Add new device**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/name-dect-ata-device(1).png)

That's it! The device will reboot and you'll see it listed in the DECT/ADA Devices tab.

> [!CAUTION]
> Troubleshooting
> 
> If you run into any hiccups, please [contact Customer Care.](https://dialpad.com/contact-support)

## Assign the port

Now that the device is provisioned and set up for Dialpad, it's time to assign the port to a user or room.

### Assign a port to a user

To assign a port to a user, head to the **DECT/ATA tab** from your Dialpad Admin Portal.

1. Beside the device, select **Options**
2. Select **Show Managed Devices**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/show-managed-dect.png)
3. Select **Assign a new device**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Add_New_DECT.png)
4. Select **User**
5. Choose the owner, add the display name, and port
  1. The port number must match the index number on the handset.
  2. The phone name must be the phone number.
6. Select **Assign port**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/assign-port(2).png)

Once the port has been assigned, the base station will reboot.

> [!CAUTION]
> Troubleshooting
> 
> If you run into any hiccups, please [contact Customer Care.](https://dialpad.com/contact-support)

### Assign a port to a room

To assign a port to a room, head to the **DECT/ATA tab** from your Dialpad Admin Portal.

1. Select **Options**
2. Select **Show Managed Devices**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/show-managed-dect(1).png)
3. Select **Assign a new device**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Add_New_DECT(1).png)
4. Select **Room phone**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/asign-room-port.png)
5. Enter the room name and port number
  1. The port number must match the index number on the handset.
6. Choose the number type
  1. Local
  2. Toll-free
7. Select **Assign port**

After assigning the port, the base station will reboot.

> [!CAUTION]
> Troubleshooting
> 
> If you run into any hiccups, please [contact Customer Care.](https://dialpad.com/contact-support)

## Unassign a port

To unassign a port, head to your **Dialpad** **Admin Settings**.

1. Navigate to **Office**
2. Select **Desk Phones**
3. Select **DECT/ATA Devices** tab
4. Beside the device, select **Options**
5. Select **Show Managed Devices**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/show-managed-dect(2).png)
6. Select **Options**
7. Select **Unassign**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/User_Unassign_Port(1).png)

The device will reboot to apply the update.

## Rename a DECT device

To rename a DECT device, head to your **Dialpad** **Admin Settings**.

1. Navigate to **Office**
2. Select **Desk Phones**
3. Select **DECT/ATA Devices**
4. Beside the device, select **Options**
5. Select **Rename**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/rename-dect(3).png)
6. Enter the new display name
7. Select **Rename**

## Rename a managed device

To rename a managed device, head to your **Dialpad Admin Settings**.

1. Navigate to **Office**
2. Select **Desk Phones**
3. Select **DECT/ATA Devices**
4. Beside the device, select **Options**
5. Select **Show Managed Devices**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/show-managed-dect(3).png)
6. Select **Rename**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/User_Rename_Port(1).png)
7. Enter the new display name
8. Select **Rename**

## Frequently asked question

### Why is there a pause before my DECT phone call goes through?

When you make a call with your DECT device using VoIP, there’s usually a 4-second delay after you dial a number. Since VoIP calls go over the internet, the process is more complex than with regular phone lines, which causes this delay.

## Related

- [Supported User and Room Phones](/supported-desk-and-room-phones.md)
- [Desk Phones FAQs](/desk-phones-faqs.md)