---
title: "Call Blocking & Spam Prevention"
slug: "security-call-blocking-spam-prevention"
updated: 2026-01-19T22:16:24Z
published: 2026-01-19T22:16:24Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call Blocking & Spam Prevention

Dialpad Meetings uses both an automatic spam blocking system, which applies to any call entering the platform, and user-level settings that provide more granular control over how calls to your Dialpad Meetings room are handled.

Let's take a look at call blocking and spam prevention in Dialpad Meetings.

## Automatic Spam Blocking

Dialpad Meetings relies on the spam score tied to inbound calls to determine whether or not to allow them to reach a meeting. Inbound calls with a spam score of 100 (the highest possible) are automatically blocked from reaching users in Dialpad Meetings.

Reliable third-party sources feed information back to Dialpad Meetings on each inbound call, declaring the spam score.

## Custom Spam Blocking

Users can control what occurs when a 'spammy' call reaches their Dialpad Meetings meeting. Decide which types of callers are considered spam and how they're handled.

From meetings.dialpad.com, navigate to **Settings**then scroll down to **Spam Prevention**.

![Dialpad Meetings spam blocking and prevention settings](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Dialpad-meetings-spam-prevention-settings.png)

Choose whether or not to prevent calls from anonymous callers, callers already not in your Contacts list, and callers with a high spam score by checking off their respective boxes.

You can block individual contacts from the **Contacts** section on your account page. Search for an existing contact and click on **Block** at the bottom of the page. You can also edit blocked contacts from your **Contacts** page.

Accounts blocked on your Dialpad account will also be automatically blocked on Dialpad Meetings.

> [!TIP]
> Tip
> 
> For more information on how to block, and manage your blocked numbers, be sure to [read this Help Center article](/v1/docs/block-a-number).