---
title: "Requirements for New International Geographic and Mobile Phone Numbers"
slug: "requirements-for-new-international-geographic-and-mobile-phone-numbers"
description: "Get acquainted with the requirements on getting international phone numbers. "
tags: ["geographic number", "international numbers", "Local Number"]
updated: 2026-06-11T07:19:41Z
published: 2026-06-11T07:19:41Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requirements for New International Geographic and Mobile Phone Numbers

Worried about government regulations and required documentation for international geographic and mobile phone numbers? We’re here to take out the mystery and make it easier to remember what you need for which country.

> [!NOTE]
> What is a Geographic Number?
> 
> Geographic (GEO) phone numbers are local numbers with designated local area codes. These numbers are part of a country’s internal numbering system and are easily recognizable by locals.

This article will go over:

- The countries where Dialpad is available
- The specific GEO number ordering requirements for available countries
- The specific MOBILE number ordering requirements for available countries

## International GEO number ordering requirements

### North and Central America

| Country | Standard Lead Time* | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Canada | 5 business days | No |  |  |  |  |  |  |
| Costa Rica | 30 business days | No |  |  |  |  |  |  |
| Dominican Republic | 10 business days | No |  |  |  |  |  |  |
| El Salvador | 10 business days | No |  |  |  |  |  |  |
| Panama | 5 business days | No |  |  |  |  |  |  |
| Puerto Rico | 5 business days | No |  |  |  |  |  |  |

### Latin and South America

| Country | Standard Lead Time | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Argentina | 10 business days | No | - | - | - | - | - |  |
| Brazil | 30 business days | No | - | - | - | - | - |  |
| Chile | 30 business days | No | - | - | - | - | - |  |
| Colombia | 5 business days | No |  |  |  |  |  |  |
| Guatemala | 10 business days | No |  |  |  |  |  |  |
| Mexico | 20 business days | No | - | - | - | - | - |  |
| Peru | 10 business days | No |  |  |  |  |  |  |

### Europe

| Country | Standard Lead Time***** | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Austria | 5 business days | No |  |  |  |  |  |  |
| Belgium | 5 business days | No |  |  |  |  |  |  |
| Bulgaria | 15 business days | Yes | **X** |  | **X** |  | **X** |  |
| Croatia | 15 business days | Yes | **X** | **X** | **X** |  |  |  |
| Cyprus | 5 business days | No |  |  |  |  |  |  |
| Czech Republic | 5 business days | No |  |  |  |  |  |  |
| Denmark | 5 business days | Yes | **X** |  | Worldwide address |  |  | International address is okay |
| Estonia | 5 business days | No |  |  |  |  |  |  |
| Finland | 5 business days | No |  |  |  |  |  |  |
| France | 5 business days | Yes | **X** | **X** | Anywhere in FR |  | **X** |  |
| Georgia | 5 business days | Yes | **X** | **X** | **X** |  | **X** |  |
| Germany | 5 business days | Yes | **X** | **X** | **X** | **X** | **X** |  |
| Greece | 5 business days | Yes | **X** | **X** | **X** |  | **X** | - Any government documentation must be issued within the past 12 months |
| Hungary | 15 business days | Yes | **X** |  | **X** |  |  |  |
| Iceland | 5 business days | Yes | **X** |  | **X** | **X** | **X** | Company Registration or ID-Copy |
| Ireland | 5 business days | Yes | **X** |  | **X** |  |  |  |
| Italy | 5 business days | Yes | **X** |  | Anywhere in IT | **X** |  | - Company VAT number required. - Signatory Tax Code "Codice Fiscale". |
| Latvia | 5 business days | No | **X** | **X** |  |  |  | - Registered address (anywhere in LV). - Proof of Address. |
| Lithuania | 5 business days | No |  |  |  |  |  |  |
| Luxembourg (Temporarily unavailable) | 5 business days | Yes | **X** |  | **X** |  |  |  |
| Malta | 5 business days | Yes | **X** | **X** | **X** |  | **X** | - Proof of address should not be older than 5 months. |
| Netherlands | 5 business days | Yes | **X** |  | **X** |  |  |  |
| Norway | 15 business days | Yes | **X** |  | Anywhere in NO |  | **X** |  |
| Poland | 5 business days | No |  |  |  |  |  |  |
| Portugal | 10 business days | Yes | **X** | **X** | **X** |  |  | [Tri-Party Agreement form](https://drive.google.com/file/d/1BGnTBPMI5glVnoEywW9sdArxhUZ2PDxY/view?usp=sharing) |
| Romania | 5 business days | No |  |  |  |  |  |  |
| Slovakia | 5 business days | No |  |  |  |  |  |  |
| Slovenia | 5 business days | Yes | **X** | **X** | **X** |  |  |  |
| Spain | 5 business days | No |  |  |  |  |  |  |
| Sweden | 5 business days | No |  |  |  |  |  |  |
| Switzerland | 5 business days | No |  |  |  |  |  |  |
| United Kingdom | 5 business days | No |  |  |  |  |  |  |

### Asia Pacific

| Country | Standard Lead Time***** | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Australia | 5 business days | No |  |  |  |  |  |  |
| Bahrain | 30 business days | Yes | **X** |  | **X** |  | **X** |  |
| Cambodia | 10 business days | Yes | **X** |  | **X** |  | **X** | - Minimum of 10 numbers. - Enduser email address. - Contact phone number. |
| China | 30 business days | Yes | **X** | **X** | **X** | **X** | **X** | - Voice Service Application Form with end user stamp and signature. - End user company license/registration with stamp. - ID copies with stamp of legal (key) representative and project manager (or local contact in China). |
| Hong Kong | 5 business days | Yes | **X** |  | **X** |  |  |  |
| Indonesia | 5 business days | Yes | **X** | - | - | - | - |  |
| Israel | 15 business days | Yes | **X** | **X** | **X** | **X** |  | - Must provide a Subscriber letter (in English) signed by the subscriber confirming that the subscriber's engagement of services was carried out through authorized signatories of the subscriber, and is legally binding on the subscriber. - VAT number is required |
| Japan |  | No |  |  |  |  |  |  |
| Malaysia | 30 business days | No | **X** |  | **X** |  |  | Minimum order requirement of x10 Malaysian numbers. |
| New Zealand | 5 business days | No |  |  |  |  |  |  |
| Philippines | 15 business days | Yes | **X** | **X** |  |  |  |  |
| Russia (Moscow) | - | No | - | - | - | - | - |  |
| Singapore (Temporarily unavailable) | 5 business days | Yes | **X** |  | **X** |  | **X** | UEN Number |
| South Korea | 15 business days | Yes | **X** | **X** | **X** | **X** | **X** |  |
| Sri Lanka | 30 business days | Yes | **X** | **X** | **X** | **X** |  | Letter of Intent (LOI) is required. |
| Taiwan | 30 business days | Yes | **X** | **X** | **X** | **X** | **X** | Minimum Order: 10 numbers KYC requirement: - Company name; - Contact name, phone number and email address; - Identification card or passport of the responsible person - Secondary identification of the responsible person (driver's license or health insurance card) - One of the following proofs: (BR copy) - Original business registration certificate - Letter from the Ministry of Economic Affairs - Official approval letter for company establishment issued by the Ministry of Economic Affairs or local government at the time of company formation - Utility bill (needs to be matched the company’s registered address) - Affidavit of Use - Number usage list- User list of Taiwan SIP Trunking |
| Thailand | 30 business days | Yes | **X** | **X** | **X** | **X** | **X** |  |
| Turkey | 15 business days | Yes | **X** | **X** | **X** | **X** | **X** | - Taxation registration document. - MERSiS number - Mother's first name, and father's first name of the authorized company representative - Subscriber Tri-Party Agreement |
| Vietnam | 10 business days | Yes | **X** | **X** | Worldwide address | **X** | **X** | - Letter of Intent (LOI) - Name, last name of an authorized representative - Contact phone number - Contact e-mail |

### Africa

| Country | Standard Lead Time***** | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Angola | 5 business days | No |  |  |  |  |  |  |
| Kenya | 30 business days | Yes | **X** | **X** | Worldwide address |  | **X** | - Proof of in-region address no more than 3 months old. - The number-user must provide proof that they have an address within the region of the prefix. |
| Nigeria | 5 business days | No |  |  |  |  |  |  |
| South Africa | 5 business days | Yes | **X** |  | **X** |  |  |  |

*While we make every effort to get your numbers assigned as quickly as possible, timelines can vary greatly depending on the country.

## International mobile number requirements

| Country | Standard Lead Time* | Regulatory Requirements | Registered Address | Proof of Address | Address must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Australia | 5 business days | No |  |  |  |  |  |  |
| Ecuador | 10 business days | Yes | **X** |  | **X** |  |  | - End customer’s name - End customer’s tax identification number within Ecuador - End customer’s address in Ecuador |
| United Kingdom | 5 business days | No |  |  |  |  |  |  |

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## **Additional resources**

For information on new Toll-Free number requirements, read [this Help Center article](/v1/docs/requirements-for-new-international-toll-free-phone-numbers).

Learn more about porting international numbers in our [Number Porting Guide.](/v1/docs/international-porting-basics)

Don't forget to check our [international calling rates](https://www.dialpad.com/rates/), too!

## Related

- [International Porting Basics](/international-porting-basics.md)
- [Porting FAQs](/porting-faqs.md)
- [Call Spoofing](/call-spoofing.md)
- [Manage Dialpad Licenses](/manage-dialpad-license-billing.md)