Requirements for New International Geographic and Mobile Phone Numbers
  • 11 Jan 2024
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Requirements for New International Geographic and Mobile Phone Numbers

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  • PDF

Article Summary

Worried about government regulations and required documentation for international geographic and mobile phone numbers? We’re here to take out the mystery and make it easier to remember what you need for which country.

What is a Geographic Number?
Geographic (GEO) phone numbers are local numbers with designated local area codes. These numbers are part of a country’s internal numbering system and are easily recognizable by locals.

This article will go over:

  • The countries where Dialpad is available 
  • The specific GEO number ordering requirements for available countries
  • The specific MOBILE number ordering requirements for available countries

International GEO number ordering requirements

CountryStandard Lead Time *Regulatory RequirementsRegistered AddressProof of AddressAddress Must Match Geolocation of Number RequestProof of ID  Business RegistrationOther Requirements

Argentina

5

No  

 

 

 

 

Armenia 5YesX

XX
  • ID needs to be from the company's director.

Australia

5

No  

 

 

 

 

Austria

5

Yes

XX

X

 

 

 

Bahrain

30

Yes

X 

X

 X

X

 

Belgium

5

No

  

 

 

 

 

Brazil

30

No

  

 

 

 

 

Bulgaria

15

Yes

X 

X

 

 

 

Chile

30

No

  

 

 

 

 

China

30

Yes

XX

X

X

X

  • Voice Service Application Form with end user stamp and signature (This is from our carrier, China Mobile)
  • End user company license/registration with stamp.
  • ID copies with stamp of legal (key) representative and project manager (or local contact in China).

Colombia

10

No

  

 

 

 

 

Costa Rica

30

No

  

 

 

 

 

Croatia

15

Yes

X 

X

 

 

 

Cyprus

5

No

  

 

 

 

 

Czech Republic

5

No

  

 

 

 

 

Denmark

5

YesXX

 

 

 

International address is okay

Dominican Republic

5

No  

 

 

 

 

El Salvador

5

No  

 

 

 

 

Estonia

5

No  

 

 

 

 

Finland

5

No  

 

 

 

 

France

5

YesXX

Anywhere in FR 

 

X

 

Georgia

5

YesXX

X

 

 

 

Germany

5

YesXX

X

X

X

 

Greece

5

No  

 

 

 

 

Guatemala
10Yes
X





Hong Kong

30

YesX

X

 


 

Hungary

15

YesX 

X

 

 

 

Iceland

30

YesX 

X

X

 

 

Indonesia

30

YesXX

 

 

 

 

Ireland

5

YesX 

X

 

 

 

Italy

5

YesX 

Anywhere in IT

X

 

VAT number required

Israel 15YesXXXX
  • Must provide a Subscriber letter (in English) signed by the subscriber confirming that the subscriber's engagement of services was carried out through authorized signatories of the subscriber, and is legally binding on the subscriber. 
  • VAT number is required

Japan

-

No  

 

 

 

 

Kenya 30Yes XXWorldwide
X
  • Proof of in-region address no more than 3 months old. 
  • The number-user must provide proof that they have an address within the region of the prefix.

Latvia

5

No X X

 

 

 

  • Registered address (anywhere in LV)
  • Proof of Address

Lithuania

5

No  

 

 

 

 

Luxembourg

(Temporarily unavailable)

5

YesX 

X

 

 

 

Malaysia

30

NoX

  

 

  •  Minimum order requirement of x10 Malaysian numbers.

Malta

5

No  

 Worldwide

 X

  X

  •  Service description required
  • Must provide a utility bill not older than 3 months

Mexico

30

No  

 

 

 

 

Netherlands

5

YesX 

X

 

 

 

New Zealand

5

No  

 

 

 

 

Nigeria5YesX
Worldwide


Norway

15

YesX 

Anywhere in NO

 

X

 

Panama

5

No  

 

 

 

 

Peru

5

No X X

 

 X

 

  •  Proof of in-region address no older than 3 months
  • In-country registration 
  • Name, business name and contact phone numbers

Philippines

15

YesXX


 

 

Minimum order requirement of 10 PH numbers.

Poland

5

No  

 

 

 

 

Portugal

10

YesXX

X

 

 

Tri-Party Agreement form

Puerto Rico

5

No  

 

 

 

 

Romania

5

No  

 

 

 

 

Singapore

(Temporarily unavailable)

30

YesX 

X

 

 X

UEN Number

Slovakia

5

No  

 

 

 

 

Slovenia

5

No  

 

 

 

 

South Africa

30

No X 

 X

 

 

 

South Korea

15

YesXX

X

X

X

 

Spain

5

No  

 

 

 

 

Sweden

5

No  

 

 

 

 

Switzerland

5

No  

 

 

 

 

Taiwan30YesXXWorldwide address
X
  • Copy of a utility bill no older than 6 months

Thailand

5

YesXX

Worldwide address

X

 X

  • Company name
  • Business contact person
  • Copy of utility bill in last 3 months

Turkey

15

YesXX

X

X

X

  • Taxation registration document
  • MERSiS number
  • Mother's first name, and father's first name of the authorized company representative
  • Subscriber Tri-Party Agreement

United Kingdom

5

No  

 

 

 

 

*While we make every effort to get your numbers assigned as quickly as possible, timelines can vary greatly depending on the country.

International mobile number requirements

CountryStandard Lead Time *Regulatory RequirementsRegistered AddressProof of AddressAddress Must Match Geolocation of Number RequestProof of ID  Business RegistrationOther Requirements

Australia

5

No  

 

 

 

 

Ecuador 10No




SMS is NOT supported 

United Kingdom

5

No  

 

 

 

 

Additional resources

For information on new Toll-Free number requirements, be sure to review this Help Center article.

Learn more about porting international numbers in our Number Porting Guide.

Don't forget to check our international calling rates, too!


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