- 27 Nov 2023
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Requirements for New International Geographic and Mobile Phone Numbers
- Updated on 27 Nov 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Worried about government regulations and required documentation for international geographic and mobile phone numbers? We’re here to take out the mystery and make it easier to remember what you need for which country.
This article will go over:
- The countries where Dialpad is available
- The specific GEO number ordering requirements for available countries
- The specific MOBILE number ordering requirements for available countries
International GEO number ordering requirements
Country | Standard Lead Time * | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
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Argentina | 5 | No |
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Australia | 5 | No |
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Austria | 5 | Yes | X | X | X |
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Bahrain | 30 | Yes | X | X | X | X |
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Belgium | 5 | No |
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Brazil | 30 | No |
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Bulgaria | 15 | Yes | X | X |
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Chile | 30 | No |
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China | 30 | Yes | X | X | X | X | X |
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Colombia | 10 | No |
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Costa Rica | 30 | No |
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Croatia | 15 | Yes | X | X |
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Cyprus | 5 | No |
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Czech Republic | 5 | No |
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Denmark | 5 | Yes | X | X |
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| International address is okay |
Dominican Republic | 5 | No |
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El Salvador | 5 | No |
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Estonia | 5 | No |
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Finland | 5 | No |
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France | 5 | Yes | X | X | Anywhere in FR |
| X |
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Georgia | 5 | Yes | X | X | X |
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Germany | 5 | Yes | X | X | X | X | X |
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Greece | 5 | No |
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Hong Kong | 30 | Yes | X | X |
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Hungary | 15 | Yes | X | X |
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Iceland | 30 | Yes | X | X | X |
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Indonesia | 30 | Yes | X | X |
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Ireland | 5 | Yes | X | X |
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Italy | 5 | Yes | X | Anywhere in IT | X |
| VAT number required | |
Israel | 15 | Yes | X | X | X | X |
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Japan | - | No |
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Kenya | 30 | Yes | X | X | Worldwide | X |
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Latvia | 5 | No | X | X |
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Lithuania | 5 | No |
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Luxembourg (Temporarily unavailable) | 5 | Yes | X | X |
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Malaysia | 30 | No | X | X |
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Malta | 5 | No | X | Worldwide | X | X |
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Mexico | 30 | No |
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Netherlands | 5 | Yes | X | X |
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New Zealand | 5 | No |
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Nigeria | 5 | Yes | X | Worldwide | ||||
Norway | 15 | Yes | X | Anywhere in NO |
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Panama | 5 | No |
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Peru | 5 | No | X | X |
| X |
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Philippines | 15 | Yes | X | X | Cannot be in PH |
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| Minimum order requirement of 10 PH numbers. |
Poland | 5 | No |
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Portugal | 10 | Yes | X | X | X |
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| Tri-Party Agreement form |
Puerto Rico | 5 | No |
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Romania | 5 | No |
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Singapore (Temporarily unavailable) | 30 | Yes | X | X |
| X | UEN Number | |
Slovakia | 5 | No |
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Slovenia | 5 | No |
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South Africa | 30 | No | X | X |
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South Korea | 15 | Yes | X | X | X | X | X |
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Spain | 5 | No |
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Sweden | 5 | No |
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Switzerland | 5 | No |
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Taiwan | 30 | Yes | X | X | Worldwide address | X |
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Thailand | 5 | Yes | X | X | Worldwide address | X | X |
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Turkey | 15 | Yes | X | X | X | X | X |
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United Kingdom | 5 | No |
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*While we make every effort to get your numbers assigned as quickly as possible, timelines can vary greatly depending on the country.
International mobile number requirements
Country | Standard Lead Time * | Regulatory Requirements | Registered Address | Proof of Address | Address Must Match Geolocation of Number Request | Proof of ID | Business Registration | Other Requirements |
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Australia | 5 | No |
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Ecuador | 10 | No | SMS is NOT supported | |||||
United Kingdom | 5 | No |
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Additional resources
For information on new Toll-Free number requirements, be sure to review this Help Center article.
Learn more about porting international numbers in our Number Porting Guide.
Don't forget to check our international calling rates, too!