Requirements for New International Geographic and Mobile Phone Numbers

Updated on 27 Sep 2023
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Worried about government regulations and required documentation for international geographic and mobile phone numbers? We’re here to take out the mystery and make it easier to remember what you need for which country.

What is a Geographic Number?

Geographic (GEO) phone numbers are local numbers with designated local area codes. These numbers are part of a country’s internal numbering system and are easily recognizable by locals.

This article will go over:

The countries where Dialpad is available
The specific GEO number ordering requirements for available countries
The specific MOBILE number ordering requirements for available countries

International GEO number ordering requirements

Country	Standard Lead Time *	Regulatory Requirements	Registered Address	Proof of Address	Address Must Match Geolocation of Number Request	Proof of ID	Business Registration	Other Requirements
Argentina	5	No
Australia	5	No
Austria	5	Yes	X	X	X
Bahrain	30	Yes	X		X	X	X
Belgium	5	No
Brazil	30	No
Bulgaria	15	Yes	X		X
Chile	30	No
China	30	Yes	X	X	X	X	X	Voice Service Application Form with end user stamp and signature (This is from our carrier, China Mobile) End user company license/registration with stamp. ID copies with stamp of legal (key) representative and project manager (or local contact in China).
Colombia	10	No
Costa Rica	30	No
Croatia	15	Yes	X		X
Cyprus	5	No
Czech Republic	5	No
Denmark	5	Yes	X	X				International address is okay
Dominican Republic	5	No
El Salvador	5	No
Estonia	5	No
Finland	5	No
France	5	Yes	X	X	Anywhere in FR		X
Georgia	5	Yes	X	X	X
Germany	5	Yes	X	X	X	X	X
Greece	5	No
Hong Kong	30	Yes	X		X
Hungary	15	Yes	X		X
Iceland	30	Yes	X		X	X
Indonesia	30	Yes	X	X
Ireland	5	Yes	X		X
Italy	5	Yes	X		Anywhere in IT	X		VAT number required
Israel	15	Yes	X	X	X	X		Must provide a Subscriber letter (in English) signed by the subscriber confirming that the subscriber's engagement of services was carried out through authorized signatories of the subscriber, and is legally binding on the subscriber. VAT number is required
Japan	-	No
Kenya	30	Yes	X	X	Worldwide		X	Proof of in-region address no more than 3 months old. The number-user must provide proof that they have an address within the region of the prefix.
Latvia	5	No	X	X				Registered address (anywhere in LV) Proof of Address
Lithuania	5	No
Luxembourg (Temporarily unavailable)	5	Yes	X		X
Malaysia	30	No	X	X	X	X
Malta	5	No		X	Worldwide	X	X	Service description required Must provide a utility bill not older than 3 months
Mexico	30	No
Netherlands	5	Yes	X		X
New Zealand	5	No
Nigeria	5	Yes	X		Worldwide
Norway	15	Yes	X		Anywhere in NO		X
Panama	5	No
Peru	5	No	X	X		X		Proof of in-region address no older than 3 months In-country registration Name, business name and contact phone numbers
Philippines	15	Yes	X	X	Cannot be in PH			Minimum order requirement of 10 PH numbers.
Poland	5	No
Portugal	10	Yes	X	X	X			Tri-Party Agreement form
Puerto Rico	5	No
Romania	5	No
Singapore (Temporarily unavailable)	30	Yes	X		X		X	UEN Number
Slovakia	5	No
Slovenia	5	No
South Africa	30	No	X		X
South Korea	15	Yes	X	X	X	X	X
Spain	5	No
Sweden	5	No
Switzerland	5	No
Thailand	5	Yes	X	X	Worldwide address	X	X	Company name Business contact person Copy of utility bill in last 3 months
Turkey	15	Yes	X	X	X	X	X	Taxation registration document MERSiS number Mother's first name, and father's first name of the authorized company representative Subscriber Tri-Party Agreement
United Kingdom	5	No

*While we make every effort to get your numbers assigned as quickly as possible, timelines can vary greatly depending on the country.

International mobile number requirements

Country	Standard Lead Time *	Regulatory Requirements	Registered Address	Proof of Address	Address Must Match Geolocation of Number Request	Proof of ID	Business Registration	Other Requirements
Australia	5	No
United Kingdom	5	No

Additional resources

For information on new Toll-Free number requirements, be sure to review this Help Center article.

Learn more about porting international numbers in our Number Porting Guide.

Don't forget to check our international calling rates, too!

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