Requirements for New International Geographic and Mobile Phone Numbers
    • 17 Jul 2024
    • 2 Minutes to read
    • Dark
      Light
    • PDF

    Requirements for New International Geographic and Mobile Phone Numbers

    • Dark
      Light
    • PDF

    Article summary

    This article provides information on government regulations and documentation needed for international geographic and mobile phone numbers. It covers the countries where Dialpad is available, specific ordering requirements for GEO and MOBILE numbers, and timelines for number assignment. Additional resources are also mentioned for Toll Free number requirements and porting international numbers. The article aims to simplify the process and clarify the necessary steps for obtaining international phone numbers.

    Worried about government regulations and required documentation for international geographic and mobile phone numbers? We’re here to take out the mystery and make it easier to remember what you need for which country.

    What is a Geographic Number?
    Geographic (GEO) phone numbers are local numbers with designated local area codes. These numbers are part of a country’s internal numbering system and are easily recognizable by locals.

    This article will go over:

    • The countries where Dialpad is available 
    • The specific GEO number ordering requirements for available countries
    • The specific MOBILE number ordering requirements for available countries

    International GEO number ordering requirements

    CountryStandard Lead Time *Regulatory RequirementsRegistered AddressProof of AddressAddress Must Match Geolocation of Number RequestProof of ID  Business RegistrationOther Requirements

    Argentina

    5

    No  

     

     

     

     

    Armenia 5YesX

    XX
    • ID needs to be from the company's director.

    Australia

    5

    No  

     

     

     

     

    Austria

    5

    Yes

    XX

    X

     

     

     

    Bahrain

    30

    Yes

    X 

    X

     X

    X

     

    Belgium

    5

    No

      

     

     

     

     

    Brazil

    30

    No

      

     

     

     

     

    Bulgaria

    15

    Yes

    X 

    Worldwide address

     

     X

     

    Chile

    30

    No

      

     

     

     

     

    China

    30

    Yes

    XX

    X

    X

    X

    • Voice Service Application Form with end user stamp and signature.
    • End user company license/registration with stamp.
    • ID copies with stamp of legal (key) representative and project manager (or local contact in China).

    Colombia

    10

    No

      

     

     

     

     

    Costa Rica

    30

    No

      

     

     

     

     

    Croatia

    15

    Yes

    X 

    X

     

     

     

    Cyprus

    5

    No

      

     

     

     

     

    Czech Republic

    5

    No

      

     

     

     

     

    Denmark

    5

    YesXX

     

     

     

    International address is okay

    Dominican Republic

    5

    No  

     

     

     

     

    El Salvador

    5

    No  

     

     

     

     

    Estonia

    5

    No  

     

     

     

     

    Finland

    5

    No  

     

     

     

     

    France

    5

    YesXX

    Anywhere in FR 

     

    X

     

    Georgia

    5

    YesXX

    X

     

     

     

    Germany

    5

    YesXX

    X

    X

    X

     

    Greece

    5

    No  

     

     

     

     

    Guatemala
    10Yes
    X





    Hong Kong

    30

    YesX

    X

     


     

    Hungary

    15

    YesX 

    X

     

     

     

    Iceland

    30

    YesX 

    X

    X

     

     

    Indonesia

    30

    YesXX

     

     

     

     

    Ireland

    5

    YesX 

    X

     

     

     

    Italy

    5

    YesX 

    Anywhere in IT

    X

     

    VAT number required

    Israel 15YesXXXX
    • Must provide a Subscriber letter (in English) signed by the subscriber confirming that the subscriber's engagement of services was carried out through authorized signatories of the subscriber, and is legally binding on the subscriber. 
    • VAT number is required

    Japan

    -

    No  

     

     

     

     

    Kenya 30Yes XXWorldwide address
    X
    • Proof of in-region address no more than 3 months old. 
    • The number-user must provide proof that they have an address within the region of the prefix.

    Latvia

    5

    No X X

     

     

     

    • Registered address (anywhere in LV)
    • Proof of Address

    Lithuania

    5

    No  

     

     

     

     

    Luxembourg

    (Temporarily unavailable)

    5

    YesX 

    X

     

     

     

    Malaysia

    30

    NoX

      

     

    •  Minimum order requirement of x10 Malaysian numbers.

    Malta

    5

    No  

     Worldwide address

     X

      X

    •  Service description required
    • Must provide a utility bill not older than 3 months

    Mexico

    30

    No  

     

     

     

     

    Netherlands

    5

    YesX 

    X

     

     

     

    New Zealand

    5

    No  

     

     

     

     

    Nigeria5YesX
    Worldwide address


    Norway

    15

    YesX 

    Anywhere in NO

     

    X

     

    Panama

    5

    No  

     

     

     

     

    Peru

    5

    No X X

     

     X

     

    •  Proof of in-region address no older than 3 months
    • In-country registration 
    • Name, business name and contact phone numbers

    Philippines

    15

    YesXX


     

     

    Minimum order requirement of 10 PH numbers.

    Poland

    5

    No  

     

     

     

     

    Portugal

    10

    YesXX

    X

     

     

    Tri-Party Agreement form

    Puerto Rico

    5

    No  

     

     

     

     

    Romania

    5

    No  

     

     

     

     

    Singapore

    (Temporarily unavailable)

    30

    YesX 

    X

     

     X

    UEN Number

    Slovakia

    5

    No  

     

     

     

     

    Slovenia

    5

    No  

     

     

     

     

    South Africa

    30

    No X 

     X

     

     

     

    South Korea

    15

    YesXX

    X

    X

    X

     

    Spain

    5

    No  

     

     

     

     

    Sweden

    5

    No  

     

     

     

     

    Switzerland

    5

    No  

     

     

     

     

    Taiwan30YesXXX
    X
    X
    • Copy of a utility bill no older than 6 months
    • Local Taiwanese passport ID
    • Local Taiwanese Business Registration

    Thailand

    5

    YesXX

    Worldwide address

    X

     X

    • Company name
    • Business contact person
    • Copy of utility bill in last 3 months

    Turkey

    15

    YesXX

    X

    X

    X

    • Taxation registration document
    • MERSiS number
    • Mother's first name, and father's first name of the authorized company representative
    • Subscriber Tri-Party Agreement

    United Kingdom

    5

    No  

     

     

     

     

    *While we make every effort to get your numbers assigned as quickly as possible, timelines can vary greatly depending on the country.

    International mobile number requirements

    CountryStandard Lead Time *Regulatory RequirementsRegistered AddressProof of AddressAddress Must Match Geolocation of Number RequestProof of ID  Business RegistrationOther Requirements

    Australia

    5

    No  

     

     

     

     

    Ecuador 10No




    SMS is NOT supported 

    United Kingdom

    5

    No  

     

     

     

     

    Additional resources

    For information on new Toll-Free number requirements, be sure to review this Help Center article.

    Learn more about porting international numbers in our Number Porting Guide.

    Don't forget to check our international calling rates, too!


    Was this article helpful?