---
title: "References and Additional Resources"
slug: "references-and-additional-resources"
updated: 2024-01-17T20:57:15Z
published: 2024-01-17T20:57:15Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Network Configuration Resources

Want to learn more? We've compiled a list of glossaries, and additional resources for more information on network configuration and maintenance.

## Dialpad

- [Dialpad Self-Service Deployment Guide](/v1/docs/dialpad-self-start-deployment-guide)
- [Network Recommendations](/v1/docs/network-setup-recommendations)
- [Supported Desk Phones](/v1/docs/supported-desk-and-room-phones)
- [Headset Recommendations](/v1/docs/supported-audio-devices-headsets-for-your-computer)
- [Supported Browsers](/v1/docs/supported-browsers)
- [Desk Phones (FAQs)](/v1/docs/desk-phones-faqs)

## VoIP best practices

- [Five Best VoIP Practices to Follow for Quality and Reliability.](https://www.pbxmechanic.com/VoIP-best-practices.html)
- [10 Best Practices for VoIP Success](https://www.pcmag.com/news/10-best-practices-for-voip-success)
- [VoIP on Cisco Meraki: FAQ and Troubleshooting Tips - Cisco](https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/VoIP_on_Cisco_Meraki%3A_F.A.Q._and_Troubleshooting_Tips)
- [Wireless VoIP QoS Best Practices - Cisco Meraki](https://documentation.meraki.com/Architectures_and_Best_Practices/Cisco_Meraki_Best_Practice_Design/Best_Practice_Design_-_MR_Wireless/Wireless_VoIP_QoS_Best_Practices)
- [VoIP Mechanic - "What is VoIP?"](https://www.voipmechanic.com/what-is-voip.htm)

## General

- [Capacity vs. Bandwidth: Why You're Not Getting What You Pay For](https://www.appneta.com/blog/network-capacity-vs-bandwidth-dont-waste-it-budget/)
- [In networking, what are bandwidth, latency, and speed?](https://kb.iu.edu/d/aeud)

## Routes and traceroute

- [What Is Traceroute and How Does It Work?](https://www.n-able.com/blog/what-is-traceroute-how-does-it-work)
- [How to Use Traceroute to Identify Network Problems](https://www.howtogeek.com/134132/how-to-use-traceroute-to-identify-network-problems/)

## Jitter

- [Network Jitter - Common Causes and Best Solutions | IR](https://www.ir.com/guides/what-is-network-jitter)
- [Network Jitter: How to Test, Measure, and Reduce Jitter in VoIP](https://www.dnsstuff.com/network-voip-jitter-guide)

## Manufacturer support sites

- [Cisco Meraki](https://meraki.cisco.com/support/)
- [SonicWall](https://www.sonicwall.com/support/)

## VPN split-tunnel support

Dialpad (as with most VoIP providers) does not support VPNs. If a VPN is required for work, the Dialpad traffic should be routed through a split-tunnel configuration.

- [Dialpad Networking Recommendations](/v1/docs/network-setup-recommendations)