--- title: "Record a Meeting" slug: "record-a-meeting" description: "Record meetings for quality control, or to share with clients after the call." tags: ["start recording meeting", "delete meeting recording", "record meeting", "Dialpad Meetings", "share recording", "stop recording meeting"] updated: 2026-03-02T17:13:12Z published: 2026-03-05T13:00:25Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.dialpad.com/llms.txt > Use this file to discover all available pages before exploring further. # Record a Meeting Want to record a meeting so you can review it later, or share it with invitees who were unable to attend? No problem — Dialpad Meetings allows you to record both audio and video, including a screen share. Let’s take a look at recording a meeting in Dialpad Meetings. > [!NOTE] > **Who can use this** > > With a Dialpad Meetings Free account, you're able to record audio only. Users on a [Dialpad Meetings Business account](https://www.dialpad.com/plans-and-pricing/#meetings) can record both audio and video during a meeting. ## Record a meeting Catch details you might have missed by recording your meeting. > [!NOTE] > Note > > To comply with local regulations, an audio notification is played at the beginning of every Dialpad Meeting if you toggle on recording and/or AI transcription. > > If you turn these features on or off while the meeting is in progress: > > - A visual banner: Appears on everyone’s screen for 20 seconds or until they click to close it. > - Web participants: If your account settings have [audio notifications for all participants](/v1/docs/adjust-your-meetings-settings#audio-notification-for-transcription-and-recording) enabled, all app users and the host will hear a short audio notification (recording is on, recording off, transcription is on, transcription off) > - Phone participants: Anyone calling in (including the host) will hear an audio notification informing them that the meeting is being recorded and transcribed for use by Dialpad and its service providers. To start recording an active meeting. 1. Navigate to the **Meeting’s control bar** 2. Select **Record Meeting** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/record-meeting.png) The Organizer and all Participants are alerted through an on-screen notification, as well as an audio message that the meeting is being recorded. Dialpad Meetings captures video in the Dynamic layout ([Dialpad Meetings Business](https://www.dialpad.com/pricing/#meetings) account required), all audio, and any screen shares activated during the meeting. ## Automatic recording If you’ve turned on automatic recording in your [meeting settings](/v1/docs/adjust-your-meetings-settings), audio and video will be recorded automatically without any manual action necessary. ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/enable-meeting-recording.png) Haven't turned this on? Dialpad Meetings previously offered a toggle solely for audio recording, then in-product encouraged users to turn on video recording manually during each meeting. If you've used the audio-only toggle for automatic recording in the past and haven't changed to the new toggle yet, in-product you'll now receive an alert to switch to the new toggle covering both audio and video recording. ## Stop recording Want to stop an ongoing recording? To stop recording during an active meeting, simply select **Stop**from the Meeting’s control bar. ![Stop Recording button in Dialpad Meetings](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Stop-recording-meetings-en.png) Dialpad Meetings turns off video and audio recording from that point, but you’ll still be able to access anything recorded prior. ## Record a meeting via phone (PSTN) To record a meeting from your phone, you'll need to wait for a Participant to join and then **press 00.** Dialpad Meetings plays an automated alert indicating that the meeting is being recorded. You’re only able to record a meeting’s audio on PSTN and the mobile app, not video or any screen shares. Organizers are able to end the recording by pressing 00 again or by ending the meeting. > [!NOTE] > Note > > Call recording via PSTN is an organizer-only feature. ## Access & download a recording You can access and download your recordings in two places: 1. From your Meeting History 2. Via email ### **Access recording from your Meeting History** From the Dialpad Meetings dashboard, navigate to **Menu.** 1. Select **Meetings > History** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/meeting-history(2).png) 2. Select the desired Meeting 3. Select **Audio recording**or **Video recording**— the recording will appear in a new tab ![Weekly team meeting details with audio and video recording options highlighted.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/meetings-recording-download.png) Download the recording via this tab, but note that the action varies between web browsers: - **Chrome:**Chrome offers a dedicated button in the bottom-right corner to create a URL link to the audio or video file - **Safari:**Safari requires you to right-click on a video to initiate the download but doesn't offer a method to download an audio file. If you've downloaded the recording, send the MP3 (audio) or MP4 (video) file through email, a file-share platform, or another method of your choosing. ### **Access recordings via email** Dialpad Meetings delivers a call summary to your email address after every meeting. If you recorded a meeting, the call summary will include download links. ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/access-recordings-email.png) Select **Download Audio recording**or **Download Video recording —**the recording will appear in a new tab. Download the recording via this tab, but note that the action varies between web browsers. - Chrome: Offers a dedicated button in the bottom-right corner to download an audio or video file. - Safari: Requires you to right-click on a video to initiate the download but doesn't offer a method to download an audio file. If you've downloaded the recording, send the MP3 (audio) or MP4 (video) file through email, a file-share platform, or another method of your choosing. ## Share a recording Share a recording right from Dialpad Meetings. From the Dialpad Meetings Dashboard: 1. Select**Menu** > **Meetings** 2. Select **History** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/meeting-history(4).png) 3. Select the desired meeting 4. Select **Copy Link** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/recording-copy-link.png) 5. Paste the URL anywhere you'd like Remember that anyone with this link will be able to view and download the recording. > [!TIP] > Tip > > Don't want to share an entire recording? Select View AI Recap to see the AI Recap of your meeting and share that instead. ## Delete a recording To delete a recording, head to your Dialpad Meetings dashboard. 1. Select **Meetings >** **History** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/meeting-history(5).png) 2. Select the desired meeting 3. Select **Delete meeting** ![Meeting details for Richard and Kristen, including time, participants, and options available.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/delete-meeting(1).png) 4. Confirm the decision This action deletes all data related to this meeting, including data related to Dialpad AI and chat logs, in addition to the recording. ## Frequently asked questions ### Are there time or storage limits for recordings? Nope! Dialpad Meetings allows you to record as many meetings as you'd like and keep them for as long as you'd like. ### I started a recording, but nothing was recorded. Why not? At least two people must remain connected to the audio, or nothing will be recorded.