---
title: "Real-Time Assist Speech Coaching"
slug: "real-time-assist-speech-coaching"
description: "Use Ai-powered speech coaching to remind agents to slow down or use less filler words."
tags: ["ai coaching tools", "ai contact center", "coaching team", "Dialpad Ai", "dialpad call center", "Speech coaching"]
updated: 2025-09-17T22:35:42Z
published: 2025-09-17T22:35:42Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Real-Time Assist Speech Coaching

Real-time speech coaching gives real-time suggestions to promote clear speaking. Agents will see on-screen reminders if they're talking too quickly, or if they're talking too much and dominating the conversation. ![speech_coacing.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/14556149355803.png)

Let's take a look at how to use real-time speech coaching.

> [!NOTE]
> Who can use this
> 
> [Contact Centers](/v1/docs/manage-a-contact-center) and [Coaching Teams](/v1/docs/manage-a-coaching-team), in addition to individual users, can use speech coaching for calls.
> 
> Check country availability [here.](https://help.dialpad.com/v1/docs/en/ai-dialpad-dialpad-ai#ai-language-availability)

## Enable real-time speech coaching for a user

To use speech coaching, first, make sure that Dialpad A is enabled.

1. Go to your **Dialpad Settings**
2. Select **Ai Settings** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Ai-settings-your-settings.png)
3. Select the checkbox beside **Automatically start Ai for calls and meetings**
4. Select the checkbox beside **Automatically open Live Transcript panel when a call starts**

That's it! Speech coaching is now enabled. The next time you find yourself speaking a little bit too quickly (don't worry, we all do it!) you'll see a helpful warning telling you to slow down.

> [!NOTE]
> Note
> 
> We recommend opting into auto-start AI for your calls. This ensures AI features activate automatically without any extra steps.

## Enable real-time speech coaching

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="strong"><p data-tomark-pass="">To enable real-time speech assistance for your Contact Center or Coaching Team, head to your <strong>Dialpad A</strong><strong data-tomark-pass="">dmin</strong> <strong data-tomark-pass="">Settings.</strong></p></editor360-custom-block>

1. Navigate to **Contact Centers**
2. Select the desired Contact Center or Coaching team
3. Navigate to **Ai Settings** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/CC-Ai-settings.png)
4. Check the following 3 checkboxes
  1. **Automatically start Ai for calls**
  2. **Automatically open Live Transcript panel when a call starts**
  3. **Allow users to start and stop Ai during calls and meetings**

Speech coaching is then enabled for your shared lines.

> [!NOTE]
> Note
> 
> We recommend opting into auto-start AI for your calls. This ensures AI features activate automatically without any extra steps.

## Related

- [Turn on Dialpad AI for Offices & Shared Lines](/enable-dialpad-ai-for-offices-shared-lines.md)
- [Dialpad AI](/dialpad-ai.md)