---
title: "Porting and Number Customization"
slug: "porting-and-number-customization"
tags: ["caller ID", "need new number", "Number Porting", "porting  ", "porting errors"]
updated: 2025-07-29T11:49:05Z
published: 2025-07-29T11:49:05Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Porting and Number Customization

Pick your number, or keep your current one. Dialpad gives you the tools you need to customize your numbers for inbound and outbound calls, ensuring your clients remember your name, your product, and your brand.

Learn how to port numbers, customize your caller ID, and more!

> [!NOTE]
> Need help?
> 
> Dialpad's talented support team is here to assist! If you can't find the details in our Help Center, reach out to [porting@dialpad.com](mailto:porting@dialpad.com) for more information.

## Porting

If you've had the same catchy phone number for 15 years, your clients may know it by heart. That's where number porting comes in.

Porting is the transfer of a phone number between two different service providers — and it means your customers won't have to learn a new number when you join Dialpad.![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/number%20porting.png)

Learn all about the porting process in the following articles.

- [Port in Your Local US Number](/v1/docs/port-in-your-local-us-number)[](https://portal.us.document360.io/v1/docs/porting-rejection-code-and-resolution-guide)
- [Port in Your Toll-Free US Number](/v1/docs/port-in-your-toll-free-us-number)
- [Porting FAQs](/v1/docs/porting-faqs)
- [Porting Rejection Code and Resolution Guide](/v1/docs/porting-rejection-code-and-resolution-guide)
- [International Porting Basics](/v1/docs/international-porting-basics)
- [International Porting Resources](/v1/docs/international-porting-resources)
- [Porting Out Dialpad Numbers](/v1/docs/porting-out-dialpad-numbers)

## Number Management

A simple and effective marketing strategy, custom phone numbers offer insight into what your business does, and helps callers remember how to reach you.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/ai%20voice.png)

Let's dive into the details.

- [How to Request a New Caller ID Name](/v1/docs/how-to-request-a-new-caller-id-name)
- [Caller ID FAQs](/v1/docs/caller-id-faqs)
- [How to Prevent Being Flagged as a SPAM Caller](/v1/docs/how-to-prevent-being-flagged-as-a-spam-caller)
- [Add Local or Toll-Free Numbers](/v1/docs/add-local-or-toll-free-numbers)
- [Requirements for New International Geographic and Mobile Phone Numbers](/v1/docs/requirements-for-new-international-geographic-and-mobile-phone-numbers)
- [Requirements for New International Toll-Free Phone Numbers](https://help.dialpad.com/docs/requirements-for-new-international-toll-free-phone-numbers)
- [STIR/SHAKEN for Dialpad Users](/v1/docs/stirshaken-for-dialpad-users)