---
title: "OneLogin + Dialpad"
slug: "onelogin-dialpad"
updated: 2024-12-13T22:49:20Z
published: 2024-12-13T22:49:20Z
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.
# OneLogin + Dialpad
Your IT team should be doing more than managing lost passwords. With Dialpad's OneLogin’s single sign-on (SSO) integration, IT teams never have to worry about users managing multiple passwords or usernames — everything is synced to their OneLogin account. Users simply log into OneLogin and select Dialpad from their app panel to log in and start placing calls.
Let's go over this integration.
**Who can use this**Dialpad's OneLogin integration is available to [Dialpad Support](https://www.dialpad.com/pricing/#contact-center) and [Dialpad Sell](https://www.dialpad.com/pricing/#sales-dialer) users, as well as Dialpad Connect users on a Pro or Enterprise plan.
Admins can manage users via the OneLogin Administrative Portal.
*If you're on a Standard or Pro level plan, you'll need to reach out to [Customer Care](https://dialpad.com/contact-support).
## Create API key
First things first, you'll need your**Company Admin**to set up API keys.
Have your **Company Admin** navigate to their **Dialpad Admin Settings.**
- Navigate to**My Company**
- Select**Authentication**
- Select **API Keys**
- Select **Add Key** and generate a new API key for OneLogin
- Copy the API key
## Configure OneLogin
Before you start configuring OneLogin, make sure you have:
- Dialpad Company Admin (Super Admin) access
- OneLogin Administrative Portal Access
- Dialpad [Enterprise Plan](https://www.dialpad.com/pricing)
- Available licenses
In the OneLogin administrative portal, head to the **Applications** tab.
1. Select **Add App** (in the upper-right corner)
2. Type **Dialpad** in the Search bar
3. Select **Dialpad** (with SAML 2.0 and provisioning tabs
4. Enter a **Display Name**
****Dialpad Tip:Before moving to the configuration tab in OneLogin, open the [SAML settings](https://dialpad.com/authentication/saml) on the Dialpad Admin page in another browser tab.
5. Select **Save**
6. **Select OneLogin as the SAML provider**
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7. Take note of the **SP SSO Url** and**SP Entity ID**
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8. Navigate to the **Configuration**tab of the Dialpad app in**OneLogin Admin portal**
9. Enter your org domain in **Application Details**
- It must match the SP SSO Url
10. In **API Connection**, enter the API key previously generated in the SCIM Bearer Token field.
11. Select **Enable**
12. Select **Save**
13. Click the **SSO**OneLogin, while keeping the Dialpad SAML page open in another tab
14. Copy and paste the following OneLogin attributes into their corresponding Dialpad fields as specified in the table below****
15. Select **Save** on the Dialpad page
## Configure user provisioning
Now that SAML has been set up, you'll need to configure your User provisioning.
1. Navigate to the **Provisioning** tab
2. Check "**Enable Provisioning**" to set up SCIM
3. Select **S****ave**
NoteRequiring Admin approval for creating, deleting, and updating requires each change to be approved again.
## Creating and deleting Dialpad users
Once OneLogin is configured for SCIM, new Users can be provisioned on Dialpad by creating them in the OneLogin portal.
1. Navigate to the **Users**tab
2. Select **New User**
3. Create the new User
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4. Select**Save User**
Next, navigate to **Applications** and select**Add the Dialpad Application** **login**
Update any relevant details and hit Save.
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## Frequently asked questions
### **What are the default mappings?**
- Office in OneLogin → Office in Dialpad
- Number in OneLogin → Number in Dialpad
- Email(s) in OneLogin → Email(s) in Dialpad
- Username in OneLogin → Username in Dialpad
- First name in OneLogin → First name in Dialpad
- Last name in OneLogin → Last name in Dialpad
### **What happens to existing Users once SCIM is added to the company?******
Any users that already exist in both Dialpad and OneLogin get linked together using their email address to determine which corresponds to which, and any fields that were out of sync will be communicated to OneLogin.
### **How is a number assigned?******
Dialpad assigns a number from the Office's reserved pool. If there are no numbers in your Reserve Pool, we use the area code of the Office to which the User is assigned to.