---
title: "Netherlands Porting Guide"
slug: "netherlands-porting-guide"
tags: ["Port Rejection Reasons"]
updated: 2025-07-28T12:12:41Z
published: 2025-07-28T12:12:41Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Netherlands Porting Guide

Need to port a number from the Netherlands? This guide will walk you through the process.

## **Supported number types**

Dialpad can port the following Dutch numbers (NL +31) types:

- Geographic Number

| [Submit Geographic Port](https://docs.google.com/forms/d/1r7hfDnCS2egZphuFMUqWpOBEvN57YRLv_yiMGTA0Js4/viewform?edit_requested=true#responses) |
| --- |

- Toll-Free Number

| [Submit Toll-Free Port](https://docs.google.com/forms/d/1KFTtgEwRXhv2QI3RXfOMzY80ONBKA-BZNwmsMVIyESQ/viewform?edit_requested=true) |
| --- |

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="button"><table style="width:100%;"><tbody><tr><td style="width:50%;text-align:center;border-color:transparent;"><p><a href="https://docs.google.com/forms/d/1KFTtgEwRXhv2QI3RXfOMzY80ONBKA-BZNwmsMVIyESQ/viewform?edit_requested=true" rel="noopener"><button class="tfportbtn">Submit Toll-Free Port</button></a></p></td><td style="width:50%;text-align:center;border-color:transparent;"><p><a href="https://docs.google.com/forms/d/1_DKQwvuELzeNeP4NTJ2DgZsWxq6CScQn_RxP1cxpX8c/edit" rel="noopener"><button class="geoportbtn">Submit Geographic Port</button></a></p></td></tr></tbody></table></editor360-custom-block>

## **Required documents**

In order to complete your port request, Dialpad requires the following documents.

- LOA
- Latest Invoice from current carrier

> [!NOTE]
> Note
> 
> In some cases, additional documentation may be requested after the port request is submitted.

## **Document list**

Click the links below to obtain the LOA for your port request.

- [Geo LOA](https://drive.google.com/file/d/1i2hlaEe_U7CW7F5AzvtU_Y7_wzOXvKre/view)****
- [Toll Free LOA](https://drive.google.com/file/d/1i2hlaEe_U7CW7F5AzvtU_Y7_wzOXvKre/view)

## **How long will it take?**

The standard lead time (SLT) for a port request is:

- 15 business days for geographic numbers
- 15 business days for toll-free numbers

> [!NOTE]
> Note
> 
> Additional time is added if there is a rejection for missing/incorrect information.

## Porting requirements

- The full list of phone numbers you want to port including the country code.
- The LOA must be signed by the person who has administrative rights on the account with the current carrier.
- For geographical numbers, the location of your company corresponding to the relevant geographic zone is required.

## Possible port rejection reasons

While we do our best to prevent it, it does sometimes happen that a port request is rejected. The most common rejection reasons are noted below. As you can see, details matter and this is why we ask you to triple-check all the information you provided before submitting your port request.

- Incorrect end user name
- Incorrect service address
- Requested number is part of a range of DIDs
- Number is not active
- Ongoing contract in place

## Porting checklist

- LOA is filled out, dated, and signed.
- Latest invoice from current carrier.
- All numbers are active with your current carrier.
- All numbers in your account are porting over or you’ve disassociated them from the other numbers in your account with your current provider.
- You’ve provided a desired port date in compliance with the SLT (*Dialpad will do its best to meet this date but there is no guarantee.) If no date is provided we will port the numbers ASAP.

## Cost

We charge a one-time porting fee for the Netherlands**.** For more information please reach out to [sales@dialpad.com](mailto:sales@dialpad.com).

## More information

Be sure to read our [Porting FAQs](/v1/docs/porting-faqs) for more information on the porting process.