---
title: "Manually Sync Contacts"
slug: "manually-sync-contacts"
description: "Manually sync your Exchange, Outlook or Hotmail contacts to Dialpad!"
tags: ["manage contacts", "dialpad call center", "ai contact center", "hotmail contacts", "Dialpad sell", "contact sync", "Outlook", "ai voice", "dialpad talk", "ai sales", "Manually sync Hotmail", "Add Contact Source"]
updated: 2025-09-22T14:34:14Z
published: 2025-09-22T14:34:14Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manually Sync Contacts

Contact syncing simplifies communication by keeping all your contact information unified and up-to-date across multiple devices, while also providing backup and recovery options for added convenience and protection.

Dialpad only syncs contacts with productivity suites like Google and Office 365.

Let's dive into the details.

> [!NOTE]
> Who can use this
> 
> Manual contact syncing is available to Dialpad users on [all plans.](https://www.dialpad.com/pricing/)

## **What type of information syncs**

Syncing contacts allows you to search, create and edit contacts across Dialpad and your contact source.

- When a contact is edited within Dialpad, it will also edit in your contact source
- When a contact is edited in your contact source, it will automatically update the contact within Dialpad
- When a contact is created in Dialpad, it will sync to your contact source

However, removing a contact (from Dialpad or your contact source) will not sync across both platforms.

The following fields are displayed and synced with Dialpad:

- First Name
- Last Name
- Email
- Phone Number

## Sync contacts

To manually sync your Microsoft or Google contacts, head to **Dialpad.com**

1. Select **Your Settings**
2. Navigate to **Contact Sources**
3. Select**Add Contact Source** ![Your Settings page showing option to add contacts from an external source.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Add_Contact_Source.png)
4. Select**Office 365 contacts**or**Google contacts**
5. Select **Connect** ![Window showing different external contact source options: Microsoft and Google.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Contact_Source_Option.png)

That's it! When you return to Dialpad, you’ll see the sync has connected.

> [!NOTE]
> Note
> 
> If you're using [Google](https://help.dialpad.com/docs/sync-and-integrate-with-google-workspace) or [Office 365](https://help.dialpad.com/docs/sync-integrate-with-office-365) for your Dialpad account, you won't see the Contact Sources option.

## Related

- [Contacts](/contacts.md)
- [Contact Syncing FAQs](/contact-syncing-faqs.md)
- [Sync & Integrate with Office 365](/sync-integrate-with-office-365.md)
- [Sync and Integrate with Google Workspace](/sync-and-integrate-with-google-workspace.md)
- [Shared Company Contacts](/shared-company-contacts.md)