---
title: "Manage Your Team"
slug: "manage-your-team"
tags: ["Dialpad Meetings Users", "Dialpad Meetings", "Dialpad Meetings dashboard", "Dialpad meeting admin"]
updated: 2025-09-22T16:03:44Z
published: 2025-09-22T16:03:44Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Team

Managing your team is a piece of cake in Dialpad Meetings.

Let’s look at how to customize your Meetings settings to set your team up for success.

> [!NOTE]
> **Who can use this**
> 
> To manage a team, you must be an Admin on a [Dialpad Meetings Business](https://www.dialpad.com/pricing/#meetings) license or a Dialpad Company Admin.

## Access Team settings

To access your team settings, head to your **Dialpad Meetings dashboard**.

1. Select **Menu**
2. Select **Team**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/DPM-team-settings.png)

Here you will find information on your assigned and available licenses, team settings, active accounts, and more.

## Team overview

In the Team overview section, you'll get a glance at active accounts, pending invitations, and available licenses. Want to add more users? You can also [**assign licenses**](/v1/docs/invite-dialpad-meetings-team-members#assign-licenses-for-team-members)****or [**purchase licenses**](/v1/docs/invite-dialpad-meetings-team-members#purchase-licenses-for-team-members) to grow your team, setting local or toll-free lines to use. ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/DPM_team_licenses(1).png)

> [!NOTE]
> Notes
> 
> Dialpad Meetings users connected to a Dialpad account must manage their meeting licenses through the **Dialpad Admin Settings**. Check out [this Help Center article](https://help.dialpad.com/docs/invite-dialpad-meetings-team-members) to learn how to add team members to your Dialpad Meetings account.

## Team settings

Looking to have a little more control over your team and its meetings? Welcome to the **Team Settings** section. From selecting hold music to uploading a custom logo, this is the place to do it. ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/DPM_team_settings(2)(2).png)

To learn more about **Team Settings** in Dialpad Meetings, visit our handy [Help Center article](/v1/docs/manage-team-accounts-faqs) FAQ.

## Active accounts

Use the **Active Accounts** section to view a list of all team members who've accepted invitations and team members for whom you've successfully created accounts.

From here, Admins can:

- Monitor names, email addresses, conference phone numbers, phone types, and PINs
- Take action
  - Send Account Info
  - Export Meeting History
  - Toll Free Upgrade
  - Downgrade
  - Delete
  - Give Analytics Access
  - Make Admin / Downgrade Admin ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/DPM_active_accounts(1).png)

If you choose to export call history for a specific user, the CSV file will include start and end times for meetings, the duration, Participants, and chat history. It will also include links to recordings; however, recordings are no longer accessible if the user's account is ever deleted. So we recommend the user enables 'Anyone With a Link Can Access Recordings' in their personal settings and that Admins download recordings before deleting any user accounts.

You can also export an account list as a CSV file to easily see a list of all users and their information in Dialpad Meetings.

> [!NOTE]
> Note
> 
> Admins can only remove or delete users that have matching domains to their account with the exception of the following: gmail.com, googlemail.com, hotmail.com, yahoo.com, live.com, aol.com, msn.com, icloud.com, apple.com, gmx.com, mail.com, mail.ru, outlook.com, ymail.com, and ugimail.net.

## Related

- [Invite Dialpad Meetings Team Members](/invite-dialpad-meetings-team-members.md)
- [Add & Remove Toll-Free Lines to Your Team](/add-remove-toll-free-lines-to-your-team.md)
- [Join a Team](/admin-support-join-a-team.md)
