---
title: "Manage Your Contacts"
slug: "manage-your-contacts"
description: "Familiarize yourself with how to access and organize your contacts for calls and messages. "
tags: ["contact directory", "contact information", "contacts", "personal contacts", "phone number", "save number", "shared contacts"]
updated: 2026-05-12T21:26:22Z
published: 2026-05-12T21:26:22Z
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Manage Your Contacts
Easily access contacts to [make a call](/v1/docs/make-a-call) or [send a message](/v1/docs/send-a-message), and store general contact information to know exactly who you're interacting with at any time. Dialpad syncs contacts both manually and automatically to ensure they are updated to meet your needs.
Let's take a look at managing contacts in Dialpad.
## Create a contact
New contacts can be added manually from the Dialpad app's Contacts section or recent calls with unsaved numbers.
### Create a contact from the Contacts section
To manually create a contact, navigate to **Contacts**in your Dialpad app.
1. Select the **Add a Contact**
2. Enter contact information, including their name, phone number, email address, company, role, and URL
3. Select **Save Contact**
Your new contact will be stored in your Contacts tab.
[Add a Contact](https://app.vidgrid.com/embed/ZZnmqpZyxWd8)
Tip
Review [this Help Center article](/v1/docs/contact-syncing-faqs) to learn more about automatic contact syncing.
### **Create a contact from an unsaved number**
To create a new contact from an interaction with an unsaved number:
1. Navigate to a conversation thread with an unsaved number
2. Select **Add Contact**
3. Choose **Add to Existing** or **Add New Contact**
1. **Add to Existing**lets you attach the number to an existing contact; just enter their name and add a label.
2. **Add New Contact**, enter their contact information including name, email address, company, role, and URL.
[Create Contact from Unsaved Number](https://app.vidgrid.com/embed/oCYBMf1DQaOx)
## Edit a contact
To edit an existing contact, head to the **Contacts**section of your Dialpad app
1. Navigate to the contact you want to edit
2. Select **Options** beside the contact (that's the 3 vertical dots)
3. Select **Edit Contact**
4. Update the contact information as needed
5. Select **Save Changes**
[Edit Contact](https://app.vidgrid.com/embed/rnIZk3ilF8JP)
If you're already in a conversation thread, select the user's skinny bar on the right sidebar and then, select **Edit Contact.**
[Edit Contact - Skinny Bar](https://app.vidgrid.com/embed/SCWaQSSEROVC)
## Block a contact
In Dialpad, you have the ability to block any contact from your contact list.
To block a contact from the Dialpad app:
1. Navigate to **Contacts**
2. Select the name of the contact you wish to block
3. The contact's profile information will appear in a sidebar on the right
1. *If you don't immediately see the contact's profile information after selecting their name, select the****User profile****icon in the right sidebar.*
4. Select **Block Contact**
[Block a Contact](https://app.vidgrid.com/embed/uQfOiSZDQzSk)
Tip
Learn more about [blocking a contact or number](/v1/docs/block-a-number).
## Delete a contact
Need to delete a contact? No problem.
1. Navigate to your **Contacts**
2. Select **Options** (that's the 3-vertical dot beside the contact's name)
3. Select**Delete**
4. Confirm deletion
[Delete a Contact](https://app.vidgrid.com/embed/M9kehYizKmwK)
## Search for a contact
Easily find contacts using the Search feature.
From the Dialpad app, go to the **Search** bar:
1. Type a name or phone number
2. Press **Enter**
> [!NOTE]
> Note
>
> When you enter a phone number, **Call [phone number]**appears as the first result and is auto-selected, so pressing **Enter** immediately starts a call rather than opening the expanded search results. To choose a different result, use the arrow keys before pressing **Enter**. On the desktop app, you can also use **Cmd+N** or **Ctrl+N** to open the dialer separately.
>
> 
A contact may appear in the **Personal Contacts** and **Group Contacts** tab. This lets you see which contacts you've interacted with directly, and which ones the business interacted with using a Shared Line (i.e. your Main Line, a Department, or Contact Center)
Hover over the **User profile**icon to see their role and email address at a glance.
[Search for a Contact](https://app.vidgrid.com/embed/vUKoug27WMMV)
## View a contact
To view contact details from the Dialpad app, open a conversation thread and select the **User skinny bar** on the right side.
Here you'll see the [contact's name, role, phone number, and email address](/v1/docs/view-contact-information).
[Google Workspace](/v1/docs/sync-and-integrate-with-google-workspace) and [Microsoft Office 365](/v1/docs/sync-integrate-with-office-365) users will also see any shared documents, emails, and calendar events in the right sidebar.
To favorite a contact, select the **Star**icon alongside their name.
[View a Contact](https://app.vidgrid.com/embed/G5V9IoaTE6JR)
## Find contacts
Easily find the numbers that you need from the**Contacts section** of your Dialpad app.
To access your contacts, simply select **Contacts** from your main menu, then select a tab to see specific contact types.
The Contacts section of your app is divided into 6 tabs:
| **Frequent** | Displays your most frequently contacted contacts. |
| --- | --- |
| **Contacts** | Displays your personal contacts (Contacts locally saved on your Dialpad app). |
| **Directory** | Displays contacts within your company (i.e. your colleagues). |
| **Group Chats** | Displays the contacts in your Group chats. |
| **Departments** | Displays a list of Departments in your Office. |
| **Blocked** | Displays contacts that you have blocked in Dialpad. |
[Find Contacts](https://app.vidgrid.com/embed/PdGf3N0gS3g0)
## Related
- [Shared Company Contacts](/shared-company-contacts.md)
- [Contact Syncing FAQs](/contact-syncing-faqs.md)
- [Call Blocking & Spam Prevention](/call-blocking-spam-prevention.md)
- [Block a Number](/block-a-number.md)
- [Department Contacts FAQs](/department-contacts-faqs.md)