---
title: "Manage Users with JumpCloud SCIM"
slug: "manage-users-with-jumpcloud-scim"
updated: 2024-12-13T22:39:50Z
published: 2024-12-13T22:39:50Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Users with JumpCloud SCIM

Dialpad’s native Jumpcloud SCIM integration makes user management simple, easy, and secure.

Let's dive into the details.

**Who can use this**

The JumpCloud SCIM integration is available to [Dialpad Sell](https://www.dialpad.com/products/sales-dialer/) and [Dialpad Support](https://www.dialpad.com/contact-center/) users, as well as [Dialpad Connect](https://www.dialpad.com/pricing/#business) users on a Pro or Enterprise plan.

## How to enable JumpCloud user provisioning

Dialpad’s JumpCloud integration supports a SCIM 2.0-based automatic user provisioning system. Once configured, creating user accounts, updates, and deactivation will happen automatically.

To enable JumpCloud user management with Dialpad, you’ll need to:

1. Create a Dialpad API key
2. Enable Identity management in JumpClou
3. Allow[jumpcloud.co](http://jumpcloud.com)m as a secondary domain for the company
  1. For the SCIM integration to succeed, JumpCloud will try to create a test user with a [@jumpcloud.co](http://jumpcloud.com)m domain. This domain needs to be added as a secondary domain before proceeding further. Contact Dialpad Support to have this enabled.

> [!NOTE]
> Want to learn more?
> 
> Check out [JumpCloud Support](https://jumpcloud.com/support/integrate-with-dialpad) for insightful tips and best practices.

## Create a Dialpad API Key

First, you’ll need to create a Dialpad API key. Aa Dialpad administrator, navigate to your **Dialpad Admin Settings**.

1. Select **My Company**
2. Select **Authentication**
3. Select **API Keys**
4. Select **Add key**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1720148720575.png)
5. Generate a new API key for JumpCloud with the default scopes (already selected)
6. Save the generated API key, you’ll need it in the next section.

## Enable Identity Management in JumpCloud

To enable Identity Management in JumpCloud, login to **JumpCloud** as an admin.

1. Select the previously created Dialpad SSO application
2. Navigate to the **Identity Management** tab
3. Navigate to **Configuration Settings**
4. Verify the SCIM Version is SCIM 2.0
5. Enter **https://dialpad.com/scim** on the Base URL
6. Navigate to **Token Key**
7. Enter the **API key** generated from the previous section
8. Select **Test Connection**
  1. Once it succeeds, the Group Management section becomes available

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1719624318793.png)

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1719624625057.png)
9. Turn **OFF** group management
10. Select **Activate**
  1. JumpCloud will perform a user creation/deletion test
  2. Once the test succeeds, the integration is complete
11. Select **Save**