---
title: "Manage a Company Dictionary"
slug: "manage-a-company-dictionary"
description: "Use a company dictionary to train Dialpad Ai to learn from your agents!"
tags: ["Add Keyword", "company dictionary"]
updated: 2025-10-08T15:48:32Z
published: 2025-10-08T15:48:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage a Company Dictionary

Create a Company Dictionary to improve transcript accuracy by training Dialpad AI to recognize your team’s unique jargon, industry terms, and non-standard words. This ensures clearer transcriptions and helps you maximize the benefits of Dialpad’s time-saving AI features.

Let's dive into the details.

> [!NOTE]
> Who can use this
> 
> **Company Admins** can view and edit a Company Dictionary. Review our [language options](https://help.dialpad.com/v1/docs/en/ai-dialpad-dialpad-ai#ai-language-availability) to see which Dialpad AI languages are available in your country.

## Add a keyword

Company Admins can add and remove keywords to their Company Dictionary.

To add a keyword, head to your **Dialpad Admin Portal.**

1. Select **My Company**
2. Select **Ai Settings**>**Company Dictionary**
3. Select **Add a keyword** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/add-keyword-dictionary.png)
4. Enter the **keyword**, **category, language** & **pronunciation** **hint**
5. Select **Save** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/add-keyword-dictionary(2).png)

For more information on keywords, read this [Help Center article](https://help.dialpad.com/hc/en-us/articles/360042147051).

## Search a keyword

Find and search keywords in your Company Dictionary with ease.

To search for a keyword, head to your **Dialpad Admin Settings.**

1. Select **My Company**
2. Select **Ai Settings**
3. Select **Company Dictionary**
4. Enter the keyword name in the search field ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Search-keyword(2).png)

You can narrow your search by selecting a category and language in the search menu.

## Delete a keyword

Keywords can be deleted at any time.

To delete a keyword from your Company Dictionary, head to your **Dialpad Admin Portal.**

1. Select **My Company**
2. Select **Ai Settings > Company Dictionary**
3. Navigate to the keyword you want to delete, then select **Delete** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/delete-keyword(2).png)

## Frequently asked questions

### Can I edit keywords?

No. To update a keyword, you need to delete and add a new keyword.

### Why don't I see my keyword right away?

It can take 7 - 10 days for your keyword to be implemented.

### How can I find the status of my keyword submission?

To find the status of your keyword submission, reach out to our [Customer Care Team.](https://dialpad.com/contact-support)

### Can I upload new keywords in bulk through a CSV or any other method?

No, each keyword will need to be entered one at a time.

### How many words can be included in the dictionary?

As many as you want! Dialpad does not limit the number of keywords in a Company Dictionary.

### What languages are supported in the Company Dictionary?

You can check our [language options](https://help.dialpad.com/v1/docs/en/ai-dialpad-dialpad-ai#ai-language-availability) to see which Dialpad AI languages are supported in your country.

## Related

- [Dialpad AI](/dialpad-admin-dialpad-ai.md)