---
title: "Make a Call"
slug: "make-a-call"
description: "Find out how making a call is so easy with Dialpad. "
tags: ["conversation", "Dialpad desktop app", "make a call"]
updated: 2025-09-23T14:31:21Z
published: 2025-09-23T14:31:21Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Make a Call

Dialpad offers several ways to make a call — from the main dialer, from a contact name in a group message or thread, or from the conversation view.

If you're looking to make a call from another type of device, visit our Help Center articles on [iOS](/v1/docs/use-the-ios-app), [Android](/v1/docs/use-the-android-app), and [desk phones](/v1/docs/use-your-obihai-phone).

Let's take a look at all the ways you can make a call in Dialpad's desktop app.

## Call from the main dialer

To place a call from the main dialer:

1. Select the **Phone icon** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/call.png)
2. Enter a contact's name or a phone number
3. Select the contact name, or press Enter to start dialing

> [!TIP]
> Tip
> 
> To change your caller ID, select **Change**before dialing the number. ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/change-number.png)

> [!NOTE]
> Note
> 
> Contact Center users without a direct line can only place outbound calls via the contact center's shared line.

## Call from conversation view

To place a call from the conversation view, go to the conversation and select the **Phone icon.** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/call-from-conversation.png)

Dialpad will immediately dial the contact.

## Call from a hover action card

Hover action cards let you quickly connect with someone from a group chat or channel. Simply hover over their name and select **Call.** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/hover-action-card.png)

##

## Related

- [Use the Dialpad Web App](/use-the-dialpad-web-app.md)
- [Customize Your Caller ID](/customize-your-caller-id.md)
- [Use the iOS App](/use-the-ios-app.md)
- [Use the Android App](/use-the-android-app.md)