---
title: "Accessing the Historical Admin Portal"
slug: "using-the-digital-engagement-admin-portal"
updated: 2026-08-18T14:22:14Z
published: 2026-08-18T14:22:14Z
canonical: "help.dialpad.com/using-the-digital-engagement-admin-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the Historical Admin Portal

Admins using our legacy Digital Engagement feature can manage their configuration via the Historical Admin Page.

To access the Historical Admin Page, go to the Dialpad **Admin Portal.**

1. Navigate to **Channels & Workflows**
2. Select **Historical administration**

![Overview of digital channels with highlighted historical administration section for configuration.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Access-historicsl-administration-upd.png)

That's it! From there, you'll be taken to the Historical Admin Dashboard, where you can modify and manage all things Digital Experience.

## **Profile**

The Profile tab lets you manage your company's profile (it's different from your Dialpad profile).

**![adminprofile.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/adminprofile.png)**

The profile section contains three unique tabs.

1. Company
2. User
3. Integrations

In the Company section, you can upload a company logo, company details, and set business hours.

The Users section is where you can modify user profiles and their contact details.

The Integrations section is where you'll find your company's API key.

## **Media**

The **Media** tab is where you can add and delete images used in the Digital Experience channel.

![Media management interface displaying upload area and various file icons for selection.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Digital-experience-media-tab-upd.png)

## **Channels**

The **Channels** tab lets you add and configure your channel connections.

Read our [channels Help Center article for more details](https://help.dialpad.com/docs/digital-engagement-channel-configuration).