Dialpad サブプロセッサー
  • 26 Mar 2024
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Dialpad サブプロセッサー

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    通常
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記事の要約

Dialpad はサービスの提供をサポートする目的において、特定の顧客データにアクセスするサードパーティー データプロセッサーを利用する場合があります。例として、現在 Dialpad はインフラストラクチャーサービス、カスタマーサポート、メール通知等の提供においてサブプロセッサーを利用しています。

ここではサブプロセッサーとその役割について重要な情報をご紹介します。

サブプロセッサーとは?

データ処理者がデータ処理の一部を第三者に再委託することを選択した場合、この個人または組織は一般に「サブプロセッサー」と呼ばれます。

Dialpad はサービスの提供をサポートする目的において、特定の顧客データにアクセスするサードパーティー データプロセッサーを利用する場合があります。例として、現在 Dialpad はインフラストラクチャーサービス、カスタマーサポート、メール通知等の提供においてサブプロセッサーを利用しています。

サブプロセッサーの利用開始前に、弊社では顧客データにアクセスまたは処理する可能性のある潜在的なベンダーのプライバシー、セキュリティ、および機密保持の慣行を評価するために徹底的なレビューを実行しています。

Dialpad が利用するサブプロセッサー

Dialpad は各サブプロセッサーとの契約において、特定のサービスを提供するための顧客データ処理を必要範囲内に制限し、Dialpad が提供するものと最低限同等のプライバシーとセキュリティのレベルを確保し、また処理する顧客データ量を最小限に抑えています。

以下、弊社が利用するサブプロセッサーです。

Entity Name
Processing Activity

Processing

Country 


Lawful Basis
Business Address
Resources
Amplitude, Inc.Analytics ProviderUSContract631 Howard Street, Floor 5 San Francisco, California 94105Privacy Policy
DataDog, Inc.Analytics ProviderUSContract620 8th Ave, 45th Fl New York, New York 10018Privacy Policy
Subprocessor List
Looker Data Sciences, Inc.Analytics ProviderUSContract101 Church Street Santa Cruz, California 95060Privacy Policy
Domo, Inc.Analytics ProviderUSContract772 East Utah Valley Drive, American Fork UT 84003Privacy and Cookie Policy
Intercom

Customer Support Software

USContract55 2nd St 4th Floor, San FranciscoPrivacy Policy
Smartsheet Inc.Project ManagementUSContract10500 NE 8th St. Suite 1300, Bellevue WA 98004Privacy Notice
Zendesk, Inc.Customer Support SoftwareUSContract1019 Market Street San Francisco, California 94103Privacy Policy
MaestroQA, Inc.Quality AssuranceUSContract33 W. 17th St., 8th Floor, New York, New York 10011Privacy Notice
Visualware, Inc.Quality AssuranceUSContract937 Sierra Dr., PO Box 668, Turlock, CA 95381Privacy Statement
AppenTranscription and Annotation ServiceUS, PhilippinesContractLevel 6/9 Help St., Chatswood, NSW 2067, AustraliaPrivacy Statement
Cobalt Speech and Language, Inc.Language ModelingUS

Contract

29 Scribner Rd, Tyngsboro, Massachusetts 01879Privacy Statement
Amazon.com, Inc.Telephony Infrastructure

US

Contract2021 Seventh Ave Seattle, Washington 98121Privacy Notice
Cloud ElementsTelephony InfrastructureUSContract3858 Walnut St #235, Denver, CO 80205 
ElasticSearchTelephony InfrastructureUSContract800 W. El Camino Real, Suite 350, Mountain View, CA 94040General Privacy Statement
FiveTranData Integration and ManagementUSContact405 14th St Suite 1050 Oakland, California 94612Privacy Policy

IPQualityScore, LLC

Fraud PreventionUSContract, Legitimate InterestPO Box 19052 Las Vegas, Nevada 89132Privacy Policy
Pusher, LtdPush NotificationsUS, UKContractEighth Floor 6 New Street Square, New Fetter Lane, London, England, EC4A 3AQPrivacy Policy
UserVoice, Inc.Analytics ProviderUSContact234 Fayetteville St., 3rd Floor, Raleigh, NC 27601Privacy Policy
BugCrowd, Inc.

Penetration Testing

USContract, Legitimate Interest921 Front St., 1st Floor, San Francisco, CA 94111Privacy Policy
Bharti Airtel CompanyTelephony InfrastructureIndiaContractAirtel center Plot No 16 Udyog Vihar Phase IV Gurgaon - IndiaOnline Privacy Policy
Bandwidth, Inc.Telephony InfrastructureUS, EUContract900 Main Campus Drive, Suite 500, Raleigh, North Carolina 27606Privacy Notice
Lumen TechnologiesTelephony Infrastructure

US, Brazil

Contract100 CenturyLink Dr. Monroe, LA 71203 United StatesPrivacy Policy
Colt Technologies ServicesTelephony InfrastructureUKContractColt House | 20 Great Eastern Street | London | EC2A 3EH | UKData Privacy Information

Digital Realty Trust LP

Telephony InfrastructureUS, CanadaContract5707 Southwest Parkway, Buidling 1, Suite 275, Austin TX 78735Privacy Practices
Equinix, Inc.Telephony InfrastructureUSContractOne Lagoon Drive Fourth Floor Foster City, CA 94065 USAPrivacy Statement
Google Cloud PlatformTelephony Infrastructure, AnalyticsUS

Contract

1600 Amphitheatre Parkway Mountain View, California 94043GCP Privacy Notice
Google Privacy Policy
Intelliquent, Inc.Telephony InfrastructureUSContract550 West Adams St., Suite 900, Chicago, IL 60661Privacy Policy

Nippon Telegraph and Telephone Corporation

Telephony InfrastructureJapanContractOtemachi First Square, East Tower, 5-1, Otemachi 1-Chome, Chiyoda-ku, Tokyo 100-8116, JapanCustomer Personal Information Protection Policy
Peerless NetworkTelephony InfrastructureUSContract433 W. Van Buren St., Suite 410S, Chicago, IL 60607Privacy Policy
Purple Stone Telecom, Ltd.Telephony InfrastructureHong KongContractBelgian Bank Building, Nathan Rd., Mong Kok, Yau Tsim Mong, Kowloon, Hong Kong 

Rackspace

US, Inc.

Telephony InfrastructureUSContract1 Fanatical Place San Antonio, TX 78218Privacy Notice
SoftbankTelephony InfrastructureJapanContract-7-1 Kaigan, Minato-ku, Tokyo 105-7529 300 mPrivacy
Symbio NetworksTelephony InfrastructureSingaporeContract2 International Business Park, #09-09, The Strategy, Singapore 609930Privacy Policy
T-Mobile US, Inc.Telephony InfrastructureUSContract12920 SE 38th Street Bellevue, Washington 98006Privacy Notice

Voxbone SA

Telephony InfrastructureEUContractAvenue Louise 489 6th Floor Brussels, B-1050 BelgiumPrivacy Notice

Braintree Payment Solutions,

LLC

Mobile and Web Payment PlatformUSContract1811 West North Avenue Chicago, IL 60622 United StatesPrivacy Statement

Wolters Kluwer

Financial Services

US

Contract

Zuidpoolsingel 2 Alphen aan de Rijn, 2408 ZE

Privacy and Cookies Notice
Bill.comMobile and Web Payment PlatformUSContract6220 America Center Drive, Suite 100. San Jose, CA 95002Privacy Notice
CliftonLarson Allen LLPFinancial ServicesUSContract220 South 6th Street Suite 300 Minneapolis, MN 55402 United StatesPrivacy Policy
Ernst & Young LLPFinancial Services

UK

Contract1 More London Riverside London SE1 2AF United KingdomPrivacy Statement
Armanino LLPAccounting softwareUSContract12657 Alcosta Blvd, Suite 500, San Ramon, CA 94583Privacy Policy
NetsuiteAccounting SoftwareUSContract2300 Oracle Way Austin, TX 78741Privacy @ Oracle
Bishop FoxPenetration TestingUSContract, Legitimate Interest8240 S Kyrene Rd Suite A113, Tempe, AZ 85284Privacy Statement
Box.comDocument ManagementUS, EU, Canada, Japan, AustraliaContract900 Jefferson Avenue Redwood City, CA 94063Privacy Notice
DocuSignLegal ServicesUSContract221 Main St., Suite 1550. San Francisco, CA 94105Privacy Notice
OneTrustVendor Management SoftwareUSContract1350 Spring Street NW #500, Atlanta, GA, USA, 30309.Privacy Notice
ClearbitMarketing SoftwareUSContract, Consent548 Market St., #95879, San Francisco, CA 94104Privacy Policy
GainsightCustomer Success SoftwareUS, India, IsraelContract, Consent350 Bay Street, Suite 100. San Francisco, CA 94133Privacy Policy
LeanSEMMarketing SoftwareUSContract, Consent50 W Liberty St, Ste 880, Reno, Nevada, 89501Privacy Policy
MarketoMarketing SoftwareUSContract, Consent601 Townsend St., San Francisco, CA 94103Privacy Notice

Outreach

Corp.

Marketing SoftwareUSContract, Consent333 Elliott Ave W #500. Seattle, WA 98119Privacy Policy
RightWave, Inc.Marketing SoftwareUSContract, Consent255 N Market St, Ste 267, San Jose, CA 95110Privacy Policy
Segment.io Inc.Marketing SoftwareUSContract, Consent101 Spear St., Fl. 1, San Francisco, CA 94105Privacy Policy
Sendoso

Marketing Software

USContract, Consent447 Battery St. Floor 2. San Francisco, California 94111Privacy Policy
Survey MonkeyAnalytics ProviderUS, EUContractOne Curiosity Way, San Mateo, CA 94403Privacy Notice
AlyceMarketing SoftwareUSContract, Consent330 Cochituate Rd., Framingham, MA 01701Privacy Policy
Nextroll, Inc.Marketing Software

US

Contract, Consent2300 Harrison St., San Franciso, CA 6110Service Privacy Notice
MutinyMarketing SoftwareUSContract, Consent777 Florida St #304, San Francisco, CA 94110Privacy Policy
SmartlingTranslation ServicesUSContract1375 Broadway 14th Floor New York, NY 10018Privacy Policy
Atlassian, Inc.Project ManagementUSContractLevel 6, 341 George Street, Sydney, NSW 2000, AustraliaPrivacy Policy
Data Transfer Impact Assessment
Cloud Security Statement
Security FAQs
Data Storage FAQs
GDPR Commitment
International Data Transfers
Demandbase, Inc.Sales SoftwareUSContract680 Folsom St. #400, San Francisco, CA 94107Privacy Policy
Highspot, Inc.Project ManagementUS, AustraliaContract2211 Elliott Ave Suite 400. Seattle, WA 98121Privacy Policy
Lean DataSales SoftwareUSContract2901 Patrick Henry Dr, Santa Clara, CA 95054Privacy Policy

Salesforce

Sales SoftwareUSContractSalesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105Privacy Policy
Workato, Inc.Sales SoftwareUS, GermanyContract215 Castro St. Suite 300, Mountain View, CA 94041Privacy Policy
Xactly Corp.Sales SoftwareUSContract221 Saratoga-Los Gatos Rd. Los Gatos, CA 95030Privacy Policy
ClariSales SoftwareUSContract1154 Sonora Ct., Sunnyvale, CA 94086Privacy Policy
Chili PiperSales SoftwareUSContract309 Gold Street Suite 28E Brooklyn, NY 11201Privacy Statement
LinkedInSales SoftwareUSContract605 W Maude Ave, Sunnyvale, CA 94085Privacy Policy
UserVoiceSales SoftwareUSContract425 Bush Street Suite 600 San Francisco, CA 94108Privacy Policy
All Bound, Inc.Sales SoftwareUSContract3200 North Hayden Rd., Suite 300, Scottsdale, AZ 85251Privacy Policy
OpenAI, L.L.C.AnalyticsUSContract3180 18th Street, San Francisco, CA 94110Privacy Policy

 

 


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