---
title: "IVR and Voicemail Language"
slug: "ivr-and-voicemail-language"
description: "Check out the available languages for your IVR and voicemail, and learn how to update them. "
tags: ["call routing", "IVR language", "IVR Step", "shared line voicemail", "voicemail language "]
updated: 2026-05-11T20:29:31Z
published: 2026-05-11T20:29:31Z
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.
# IVR and Voicemail Language
With our IVR and Voicemail Language feature, you can override the default language setting for your office with another language so that when customers call you, they’ll hear the IVR greetings and voicemail in that language.
You can customize these separately for an individual user, Department, or Contact Center.
## IVR and voicemail language availability
Dialpad offers IVR and voicemail support in the following languages:
- Chinese ( 中文)
- English (US)
- English (Australia & New Zealand)
- English (United Kingdom)
- French (Canada)
- French (France)
- German (Deutsch)
- Japanese (日本語)
- Spanish (Latin America)
- Spanish (Spain)
- Spanish (Mexico)
- Spanish (Argentina)
- Spanish (Chile)
- Portuguese (Brazil)
- Portuguese (Portugal)
- Mandarin (普通话)
- Italian
- Russian
- Dutch (Nederlands)
- Korean
> [!NOTE]
> Note
>
> If your Dialpad account is connected to Dialpad Meetings, you can control the app language, voicemail, and Dialpad AI language (if available) from [Your Dialpad settings](/v1/docs/adjust-your-meetings-settings).
## Dialpad AI language availability
Dialpad AI is available in:
- English
- Spanish
- French
- Japanese
- Dutch
- Exclusive Early Adopter access.
- German
- Exclusive Early Adopter access.
- Italian
- Exclusive Early Adopter access.
- Portuguese
- Exclusive Early Adopter access.
- Korean
- Exclusive Early Adopter access.
Read [this Help Center article](https://help.dialpad.com/docs/ai-dialpad-dialpad-ai#ai-language-availability:~:text=Ai%20features%20per%20language) to see which AI features are available in each language.
Stay tuned as we add more supported languages!
## Set IVR and voicemail language - individual user
To set the language for your personal IVR and voicemail, go to **Your Settings**.
1. Navigate to **Language**
2. Select **Manage** **IVR, voicemail, and AI language settings** 
3. Select the desired language from the drop-down menu 
If no language is set, it will default to the language set for the office.
## Set IVR and voicemail language - shared line
To manage the IVR and voicemail language for shared lines, a Company or Office Admin must make the changes.
Head to your **Dialpad****Admin Settings**
1. Navigate to the desired **Department** or **Contact Center**
2. Navigate to **IVR and Voicemail Language**
3. Select the desired language from the drop-down 
4. Select **Save**
## Change AI language during a conversation
The Dialpad AI language can also be changed for individual conversations.
To change your Dialpad AI language during a conversation:
1. Navigate to the conversation in the Dialpad app
2. Open the Contact Profile by selecting their name or the Skinny Bar
3. Select **AI Language** .png)
4. Choose a language from the menu 
## Related
- [Set Call Routing Rules for Departments](/set-call-routing-rules-for-departments.md)
- [Voicemail Transcription FAQ](/voicemail-transcription-faq.md)
- [Manage a Contact Center](/manage-a-contact-center.md)