---
title: "Introducing Channel Threading"
slug: "introducing-channel-threading"
description: "Dialpad is adding threading functionality to Channels!"
tags: ["product annoucement", "threading", "Feature improvements", "channels", "new at dialpad", "product update", "feature release"]
updated: 2025-02-03T23:39:38Z
published: 2025-02-03T23:39:38Z
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introducing Channel Threading

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Help%20Center%20Banner(12).png)We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world!

We're always rolling out product updates containing feature improvements and we're excited to announce that **Channel Threading**, one of our most highly requested features, is coming in just a few weeks!

**Where can I see these changes?**You'll see these improvements each time you use Dialpad messaging.

## Who will this impact?

Everyone! These enhancements will be visible to Dialpad users on all plans.

## What is changing and why?

Channels provide organization and clarity to remote collaboration, but when too many people are messaging at once, it can be hard to keep track of the conversation.

This is why Dialpad is adding threading to [Channels](/v1/docs/channels), allowing you to engage in focused sub-conversations with select team members without cluttering up the main channel feed.

Threads are ideal for providing feedback on specific comments, retroactively adding more context to a discussion, or diving headfirst into a debate about your favorite ice cream.

We've added a new **'Threads'** section on the left-hand app sidebar where you can easily view all of your threads, reply to the thread, mark a new message as read, or jump directly to the thread.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/threads%20section.png)

<meta charset="utf-8">Hover over any Channel message to see the **'Reply in Thread'** icon. Once a thread has been started, you'll see the number of threaded replies below the message.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/reply%20in%20thread.png)

<meta charset="utf-8">

## When will this be released?

This feature was released in July, 2023.

## Related

- [What’s New ](/whats-new-at-dialpad.md)
