--- title: "Intercom + Dialpad Meetings" slug: "intercom-dialpad-meetings" updated: 2025-09-22T20:05:17Z published: 2025-09-22T20:05:17Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.dialpad.com/llms.txt > Use this file to discover all available pages before exploring further. # Intercom + Dialpad Meetings Dialpad Meetings' Intercom integration gives you online meeting functionality within Messenger, allowing you to: - Resolve customer issues faster with seamless join flows - Hop into a screen share right from inside Intercom - Offer a personal touch to customer support with HD quality video streams - Stay on track with AI-powered summaries that capture meeting notes Let's take a look at this integration. > [!NOTE] > **Who can use this** > > The Dialpad Meetings + Intercom integration is available to users with a Dialpad Meetings *and* Intercom account. ## Install the Integration To install the Dialpad Meetings Intercom integration, head to the [Intercom App Store.](https://www.intercom.com/app-store/?search=dialpad%20meetings) 1. **Search** for **Dialpad Meetings** 2. Select **Install** ![Screen_Shot_2022-05-20_at_2.04.29_PM.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/screen_shot_2022-05-20_at_2.png) 3. **Authorize access** and grant permissions ![DPM_grant_permissions.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/13900103719067.png) 4. Make sure you're logged in to your Dialpad Meetings account That's it, you're ready to go! > [!NOTE] > Note > > If you’re having trouble installing apps from the Intercom App store, reach out to your Intercom Admin to give you access. ## Launch a Meeting from Intercom Easily launch a meeting directly within Intercom chat, right from your Inbox. 1. Click the **Dialpad Meetings logo** during your chat to pop up your meeting details. 2. Select **Send** 3. Select **Click to join** That's it, it's really that simple! The prospect or customer you’re chatting with will see the same Dialpad Meetings join options — they'll just need to select **'Click to join'** to join the Meeting. ![DPM_intercom_client_POV.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/13900505807515.png)