---
title: "Integrating JumpCloud SAML SSO with Dialpad"
slug: "integrating-jumpcloud-saml-sso-with-dialpad"
description: "Set up easy SSO login with JumpCloud."
updated: 2024-12-13T22:37:21Z
published: 2024-12-13T22:37:21Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating JumpCloud SAML SSO with Dialpad

Use JumpCloud SAML Single Sign On (SSO) to give Dialpad users convenient and secure access with a single set of credentials.

Let's dive into the details. <input type="hidden" value="none" data-tomark-pass="">

**Who can use this**The JumpCloud SAML integration is available to [Dialpad Connect](https://www.dialpad.com/products/business-phone-system/), [Dialpad Sell](https://www.dialpad.com/products/sales-dialer/), and [Dialpad Support](https://www.dialpad.com/contact-center/) users on a [Premium](https://www.dialpad.com/pricing/) plan. 

## Enable SAML in Dialpad

First things first, you'll need to enable SAML in Dialpad.

Head to your **Admin Settings** from Dialpad.com

1. Select **My Company**
2. Select **Authentication**
3. Select **SAML**
4. Navigate to **Choose your provider**
5. Select **Custom**  
[JumpCloud_SAML](https://app.vidgrid.com/embed/Blay09ChUWv8)
6. Take note of the values for **SP SSO Url (ACS)** and **SP Entity ID**
  1. ****The values will differ based on the domain identifier of your company.
  2. Keep this tab open — we'll revisit this page after configuring SAML on JumpCloud.

## Configure SAML SSO in JumpCloud

Next, its time to configure SAML SSO in Jumpcloud.

1. Login to [**JumpCloud**](https://console.jumpcloud.com/login/admin) as an admin
2. Select **SSO**
3. Select the **+ icon**to add a new application
4. Type **Dialpad** in the search bar
5. Select **C****onfigure**  
![image13.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image13(1).png)
6. Enter a **Display Label**
7. Select **A****ctivate**
8. Select **Continue**   
![image7.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image7(1).png)
9. Select on the created application   
![image2.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image2(2).png)
10. Navigate to the **SSO** tab
11. Update the **SP Entity ID** and **ACS URL** attributes with the values obtained from the Dialpad SAML configuration 

| **JumpCloud attribute to populate** | **Attribute name in Dialpad** | **Example Value** |
| --- | --- | --- |
| SP Entity ID | SP Entity ID | https://dialpad.com/api/saml/metadata/custom/**aerolabs.io** |
| ACS URL | SP SSO Url (ACS) | https://dialpad.com/saml/sso/custom/**aerolabs.io** |

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1720147070939.png)
12. Select **Save**
13. Select the created application again to continue
14. Navigate to the**Attributes** section within the **SSO** tab
15. Verify the email under **Service Provider Attribute Name**
16. Select the created application again to continue
17. Under the **SSO** tab, you’ll need the following attributes (found in the table) from JumpCloud.
  1. The values against these attributes shall be configured back in the Dialpad SAML configuration tab.

TipThe email under **Service Provider Attribute Name** should be mapped to the JumpCloud attribute name email.

| **Dialpad Attribute to populate** | **JumpCloud attribute****to use** | **Example value** |
| --- | --- | --- |
| IdP Entity ID (Issuer) | IdP Entity ID | JumpCloud |
| IdP SSO URL | IDP URL | https://sso.jumpcloud.com/saml2/dialpad |
| Certificate | IDP Certificate* | Downloaded pem file (without the BEGIN and END tags) |

* The IDP certificate can be downloaded in JumpCloud.

![image8.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image8(2).png)

## Configure SAML in Dialpad

Now, it's time to populate the IdP attributes in Dialpad.

Head to your **Admin Settings** from **Dialpad.com**

1. Select **My Company**
2. Select **Authentication**
3. Select **SAML**
4. Populate the IdP related attributes retrieved from the previous section (IdP Entity ID, IdP SSO URL and Certificate)
5. Select **Save****![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1719860519023.png)**

## Setting up SAML users

Now that SSO has been configured, its time to set up the users.

1. Login as an administrator in JumpCloud
2. Select **User Groups**
3. Select a group
4. Navigate to the **Applications** tab
5. Select the **Dialpad SSO** application  
 ![image4.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image4(1).png)
6. Log in to **JumpCloud** using a non-admin test account (picked from the above group) using another browser profile/session
  1. The Dialpad application should be listed under **Applications**  
![image12.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image12.png)
7. Using the same test user’s browser session, navigate to [Dialpad Login](https://dialpad.com/login) in a different tab
8. Select **Login with Another Provider ![image6.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image6(2).png)**
9. Enter the domain of the user
10. Select **Next**

After a few redirections, the user should now be logged in to Dialpad.

## Enforcing SAML-based SSO

Add an extra level of security by blocking your users from using other SSO providers when logging into Dialpad.

To restrict the use of other authentication providers, navigate to your Admin Settings at Dialpad.com

1. Select **My Company****![enforce-saml](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/enforce-saml.png)**
2. Select**Authentication**
3. Select **SAML**
4. Select **Prevent users from logging in with other SSO providers****![enforce-sso](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/enforce-sso.png)**
5. Select **Save**

Once saved, your users won't be able to use Microsoft and Google SSO (or even their username and password) to log in to Dialpad.