---
title: "Install Salesforce Classic"
slug: "install-salesforce-classic"
updated: 2025-09-22T15:44:07Z
published: 2025-09-22T15:44:07Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Install Salesforce Classic

Salesforce Classic provides a familiar interface that helps teams manage customer data, track sales activity, and streamline service operations. By installing Salesforce Classic, companies can centralize their workflows, ensure data consistency, and empower agents to deliver more personalized and productive customer experiences, all within a trusted Salesforce environment. [Embedded content](https://www.youtube-nocookie.com/embed/lSaR53xb-OU)

Let's take a look at the integration process for Salesforce Users on the Classic Salesforce platform.

> [!NOTE]
> Who can use this
> 
> The Salesforce Classic integration is currently available to [Dialpad Sell and Dialpad Support](https://www.dialpad.com/pricing/) users, as well as [Dialpad Connect](https://www.dialpad.com/pricing/) users on Pro and Enterprise plans.

## Install Salesforce Classic

To install Salesforce Classic for all users:

1. Select D**ialpad for Salesforce** from the [AppExchange](https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000Er9oqUAB)
  1. Make sure you're using the [most recent package](https://help.dialpad.com/docs/dialpad-and-salesforce-101#requirements).
2. Select **Install for All Users** > **Install**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/install_SFclassic.png)

## Enable Salesforce Classic

Once the package has installed, you'll have the option to enable the Classic integration for individual users or your entire team.

Here's how:

1. Select the **+** icon on your top navigation menu
2. Select **Dialpad** on the displayed list
3. Under **Manage Users**, check individual users from the list
4. Select **Add Users** to finalize

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/SF-classic.png)

## Uninstall Salesforce Classic

To uninstall the Salesforce Classic integration:

1. Select your name, then **Set Up**
2. Navigate to **App Set Up**
3. Select **Installed Packages**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/app_set_up(2).png)
4. Next to Dialpad for Salesforce, select **Uninstall**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/uninstall-sf.png)
5. On the Uninstall screen, select **Do Not Save a Copy of this package’s data after uninstall**
6. Select **Uninstall**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/uninstall-sf(2).png)
7. Navigate to **Uninstalled Packages, Delete** next to Dialpad for Salesforce

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/uninstall-sf(3).png)

> [!NOTE]
> Learn more
> 
> Visit [this Help Center article](/v1/docs/dialpad-for-salesforce-faqs) to find answers for frequently asked questions regarding Dialpad for Salesforce Classic.