---
title: "Google Workspace Single Sign-On via SAML"
slug: "google-workspace-single-sign-on-via-saml"
description: "Set up Dialpad to work with your Google Workspace SAML sign-on."
tags: ["Google Admin", "Google integration", "google workspace", "SAML", "sso log in"]
updated: 2025-09-26T20:41:28Z
published: 2025-09-26T20:41:28Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Workspace Single Sign-On via SAML

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign into Dialpad.

Let's dive into the details.

> [!NOTE]
> **Who can use this**
> 
> Dialpad's Google Workspace SAML integration is available to all Dialpad users.
> 
> If you're on a Standard or Pro level plan, you must contact Customer Care to enable this feature.
> 
> To configure this integration, you must be signed in to Google Workspace as a Super Admin.

[YouTube video player](https://www.youtube.com/embed/9qwr1YUUMOw?si=7PGk7gb8s4xgWRux)

## Configure Google Workspace SSO SAML

First, you'll need to configure SSO with Google as SAML IdP.

From your [Google Admin Portal](http://admin.google.com):

1. Select **Security**
2. Select **Authentication**
3. Select **SSO with SAML applications**
4. Copy the **SSO URL**and **Entity ID**
  1. You will need these details when configuring your Service Provider (SP)

**![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/copy-sso.png)**
5. Select **ADD CERTIFICATE**
6. **Copy**the certificate
  1. You will need the certificate details when configuring your Service Provider (SP) **![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/copy-google-sso-cert.png)**

## Set up Dialpad as a SAML 2.0 Service Provider (SP)

Next, it's time to set up Dialpad as a SAML 2.0 Service Provider.

1. Go to [https://dialpad.com/authentication/saml](https://dialpad.com/authentication/saml)
2. Select **Google** from the list of providers
3. Enter the **SSO URL** and **Entity ID** in the appropriate fields
4. Paste the copied X.509 Certificate into the Certificate box
  - Remove “BEGIN” and “END CERTIFICATE” ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Authentication(1).png)
5. Select **Save**

## Set up Google Workspace as a SAML Identity Provider (IdP)

Now it's time to set up Google Workspace as a SAML Identity Provider.

From the [Google Admin Portal](http://admin.google.com):

1. Select **Apps**
2. Select**Web and mobile apps**
3. Select the **Add app**, then **Search for apps**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-0BCQNHDQ.png) ****
4. Enter Dialpad
5. Select **Dialpad Web (SAML)**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/select-dp-google-saml.png)
6. Navigate to **Option 2** and enter the SSO URL, Entity ID and Certificate saved from Step 1
7. Select Continue

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/option-1-google-saml.png)
8. Enter the following Dialpad-specific provider details
  1. ACS URL: *https://dialpad.com/saml/sso/google/your-domain.com*
  2. Entity ID: *https://dialpad.com/api/saml/metadata/google/your-domain.com*
  3. Start URL:**[*https://dialpad.com*](https://dialpad.com/auth/saml/request?domain=your-domain.com&source=web)
  4. Leave the **Signed Response box** **unchecked**
    1. When the Signed Response box is unchecked, only the assertion is signed
    2. When the Signed Response box is checked, the entire response is signed
  5. Set the **NameID Format**to**Transient**
  6. Set the **Name ID** as the **primary email ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/google-saml.png)**
9. Select **Continue**
10. Navigate to**Attribute Mapping**
11. In the**Basic Information**category:
  1. Provide the "Primary Email" [Email], "First Name" [FirstName], and "Last Name" [LastName]
  2. Select **Finish![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/googld-saml-attribute-mapping.png)**

## Turn on SSO for Dialpad

Now it's time to turn on SSO for your Dialpad App.

From the **Google Admin console**:

1. Navigate to **Apps**
2. Select**Web and mobile apps**
3. Select **Dialpad**
4. Select**User Access![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/google-saml-user-access.png)**
5. Select an organizational unit
6. Select **On for everyone**
7. Select **Save**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Google_SSO_SAML(2).png)

This will activate the single sign-on for the selected organizational unit.

## Verify SSO is working between Google Workspace and Dialpad

Now it's time to do a final check and verify that SSO works between Google Workspace and Dialpad.

1. Open [https://dialpad.com/saml/login/google/*your-domain*.com](https://dialpad.com/saml/login/google/your-domain.com)
  1. or, head to [https://dialpad.com/login](https://dialpad.com/login) and select **Log in with another provider![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/log-in-another-provider(2).png)**
2. Enter your **company domain**, then select **Next![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/saml-other-provider.png)**

That's it! You'll be redirected to Google for authentication and then automatically redirected back to Dialpad.<

## Enforcing SAML-based SSO

Add an extra level of security by blocking your users from using other SSO providers when logging into Dialpad.

To restrict the use of other authentication providers, navigate to your **Admin Settings** at **Dialpad.com**

1. Select **My Company** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/my-company.png)
2. Navigate to **Authentication**
3. Select **SAML**
4. Select **Prevent users from logging in with other SSO providers**
5. Select **Save**

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/SAML-authentication.png)

> [!NOTE]
> Note
> 
> Once changes were saved, your users won't be able to use Microsoft and Google SSO, (or even their username and password) to log in to Dialpad.

## Related

- [Enable Google Single Sign-On for Team Members](/enable-google-single-sign-on-for-team-members.md)
- [Google Calendar + Dialpad Meetings](/google-calendar-dialpad-meetings.md)
- [Authenticate Google Workspace or Office 365 Admin in Dialpad](/authenticate-google-workspace-or-office-365-admin-in-dialpad.md)