---
title: "France Number Porting Guide"
slug: "france-number-porting-guide"
description: "Learn the ins and outs of porting numbers from France."
tags: ["Number Porting", "international porting", "porting requirements"]
updated: 2025-07-28T12:27:31Z
published: 2025-07-28T12:27:31Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# France Number Porting Guide

Need to port a number from France? This guide will walk you through the process.

## **Supported number types**

Dialpad can port the following French number (FR +33) types:

- Geographic Number

| [Submit Geographic Port](https://docs.google.com/forms/d/1r7hfDnCS2egZphuFMUqWpOBEvN57YRLv_yiMGTA0Js4/viewform?edit_requested=true#responses) |
| --- |

- Toll-Free Number

| [Submit Toll-Free Port](https://docs.google.com/forms/d/1KFTtgEwRXhv2QI3RXfOMzY80ONBKA-BZNwmsMVIyESQ/viewform?edit_requested=true) |
| --- |

## Required documents

In order to complete your port request, Dialpad requires the following documents.

- LOA
- Latest Invoice from current carrier
- Proof of address relevant to the geographical location of the numbers being ported
- Copy of the ID -OR- French Business Registration (KBIS extract that is no older than 3 months)

> [!NOTE]
> Note
> 
> In some cases, additional documentation may be requested after the port request is submitted.

## Document list

Click the links below to obtain the LOA for your port request.

- [Geographic LOA](https://docs.google.com/document/d/18twzWdLTQTXgExqyk3qSK9ueRwTJjnUf/edit?usp=sharing&ouid=111221183443126785104&rtpof=true&sd=true)
  - [English version - guide only](https://docs.google.com/document/d/13QQIKElffA8B1keH3lZ7k-xhAb0vgs7e/edit?usp=sharing&ouid=111221183443126785104&rtpof=true&sd=true)
- [Toll-Free LOA](https://docs.google.com/document/d/18twzWdLTQTXgExqyk3qSK9ueRwTJjnUf/edit?usp=drive_link&ouid=111918013476653303376&rtpof=true&sd=true)
  - [English version - guide only](https://docs.google.com/document/d/13QQIKElffA8B1keH3lZ7k-xhAb0vgs7e/edit?usp=sharing&ouid=111918013476653303376&rtpof=true&sd=true)

## How long will it take?

The standard lead time (SLT) for a port request is:

- **12** business days for geographic numbers
- **20** business days for toll-free numbers

> [!NOTE]
> Note
> 
> Additional time is added if there is a rejection for missing/incorrect information.

## Porting requirements

- The full list of phone numbers you want to port including the country code.
- The LOA must be signed by the person who has administrative rights on the account with the current carrier.
- SIRET code is mandatory (14 digit number).
- Toll-free only requirement: Additional document "National format change request" is required for numbers from ranges: 33 800 90 XXXX, 33 800 91 XXXX and 33 800 99 XXXX.

## Possible port rejection reasons

While we do our best to prevent it, it does sometimes happen that a port request is rejected. The most common rejection reasons are noted below. As you can see, details matter and this is why we ask you to triple-check all the information you provided before submitting your port request.

- Incorrect end user name
- Incorrect service address
- Requested number is associated with another range of numbers (that are not porting)
- Number is not active

## Porting checklist

- LOA is filled out, dated, and signed.
- Latest invoice from current carrier.
- All numbers are active with your current carrier.
- All numbers in your account are porting over or you’ve disassociated them from the other numbers in your account with your current provider.
- You’ve provided a desired port date in compliance with the SLT (*Dialpad will do its best to meet this date but there is no guarantee.) If no date is provided we will port the numbers ASAP.

## Cost

We charge a one-time porting fee for France. For more information please reach out to [sales@dialpad.com](mailto:sales@dialpad.com).

## More information

Be sure to read our [Porting FAQs](/v1/docs/porting-faqs) for more information on the porting process.

## Related

- [Porting FAQs](/porting-faqs.md)
- [Porting and Number Customization](/porting-and-number-customization.md)
- [Porting Rejection Code and Resolution Guide](/porting-rejection-code-and-resolution-guide.md)