---
title: "Executive Assistant Line"
slug: "executive-assistant-line"
updated: 2025-11-26T23:50:28Z
published: 2025-11-26T23:50:28Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Executive Assistant Line

If you need to set up a desk phone for an executive assistant (EA), you can enable the EA’s desk phone to ring for calls intended for the executive.

> [!NOTE]
> Note
> 
> You can only configure user desk phones as an EA. Room phones can’t be set up for EA use.

When used for incoming calls, the EA has a line key tied to an extension or DID. The behavior of the desk phone & line keys includes:

- Incoming calls ring the configured desk phones simultaneously.
- When a desk phone answers a call, the status LED turns green; on the other phones, the status LED turns red.
- When the call completes, all status lights turn off (green) once more.

If the EA is on a call that they want to transfer to their executive, they can transfer the call to them.

## Add an Executive Assistant Line for desk phones

If you would like to add an executive assistant line, please read this [Help Center article](/v1/docs/assign-executive-assistant-pairings).