---
title: "Event Changelog"
slug: "event-changelog"
updated: 2025-05-29T21:52:21Z
published: 2025-05-29T21:52:21Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Event Changelog

Settings and user account changes that are applied by Dialpad Admins (Company, Office, Department and Contact Center) apply are tracked, and exportable into a CSV audit log.

This provides visibility to company stakeholders, and is especially useful when there are many Admins and accidental changes may occur.

Not only that, but it also provides insight into feature usage and user management for compliance and auditing purposes.

Let's take a look at how the change log works.

> [!NOTE]
> Who can use this
> 
> The Event Changelog is available to Dialpad Admins on a [Advanced or Premium plan](https://www.dialpad.com/pricing/).

## Tracked events

Each section of your business is tracked and exportable. Check below for the list of tracked events.

| **Office** | - Adding/Removing Team Members - Buying Devices (User Phones & Room Phones) - Assigning Team Members as Co-Admins/Regional Admins - CNAM updates |
| --- | --- |
| **Main Line** | - Adding/Removing Phone Numbers - Adding/Removing Fax Numbers - Assigning Operators & Phones - Managing Call Handling - Setting Business Hours - Setting Hold Music |
| **Department** | - Adding/Removing Phone Numbers - Adding/Removing Fax Numbers - Assigning Operators & Phones - Managing Call Handling - Setting Business Hours - Setting Hold Music |
| **Contact Center** | - Adding/Removing Phone Numbers - Adding/Removing Fax Numbers - Assigning Agents & Admins - Managing Call Handling/Queue Handling - Setting Business Hours - Setting Hold Music |
| **Executive Assistant** | - Adding/Removing Executive Assistant Pairings |
| **Analytics** | - Review Entire Company + Office Analytics - Review Main Line/Department/Contact Center Analytics - Access Call Recordings for the Entire Company - Access Call Transcripts for the Entire Company - Export Analytics |
| **Billing** | - Manage Payment History |

## Access the changelog

Changelogs can be accessed from your **Company Settings** or your **Office Settings.**

****Access Company Changelog****

To access your company change logs, go to your **Dialpad Company Settings.**

1. Select **Company Settings**
2. Select **Export .CSV Log**
3. Select **Change Log** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/company-changelogs.png)

Dialpad will email you a link to download your data.

****Access Office Changelog****

To access your office change logs, go to your Dialpad Admin Settings

1. Navigate to**Office > Office Settings**
2. Select **Export .CSV Change Log**![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/export-office-changelogs.png)

Dialpad will email you a link to download your data.