Devices

While a significant portion of business communication now happens in the cloud, we know that the desk phone still plays an important role in day-to-day business conversations, and we want to make sure that companies using Dialpad have all of the...

Getting the right devices in the hands of your team, whether that’s headsets or desk phones, can make or break both internal adoption as well as customer or prospect experience (especially when you have internal sales and support teams). At Dialpad...

In addition to our mobile, browser, and desktop app, Dialpad is available on desk phones! Dialpad supports a range of desk phones from leading manufacturers such as Poly and Yealink. Easily add one (or 50!) of our supported desk phones directl...

Room phones are perfect for shared spaces such as reception desks or conference rooms.  Dialpad supports several different Polycom and SoundStation room phones, whether you purchased them from us or not. Make sure your device is on our Supported R...

Remove a DeskPhone To remove a deskphone from either a team member or a shared room, Dialpad Administrators can navigate to  Dialpad.com > Admin Settings > Office > Deskphones  Once you've located the phone (either under User Phones or Room Pho...

Dialpad is proud to support Polycom deskphones, both with and without Obi firmware. Let's go over how to configure Poly devices to set you up for success.  Obi Firmware Compatibility Due to the global chip shortage, Poly re-chipped their VVX ...

Forgot your Admin password? We've all been there.  Easily reset your Admin password to 456 or 789 on Polycom UCS VVX phones by following the steps in this short guide. Reset Poly Admin Password To reset your  Polycom UCS VVX phone Admin pass...

No one likes an error message, and the ' Please check your internet connection' error is no exception .  Let's go over the steps to troubleshoot this error. Note: This article is for corporate networks only — if you are troubleshooting y...

We know that desk phones can be a bit of a confusing topic, and we're here to help. Have a read through some common questions below.  Are all digital phones supported? No. Digital phones that aren't SIP capable are not supported. Additionally,...

Whether you’re managing a busy Contact Center or working from your home office using a VoIP phone system, having a good headset can do wonders for  call quality   and just your overall call experience. Let's go over some common questions regard...

Dialpad supports Group Paging, allowing you to send 1-way or multi-way audio within groups of Deskphone users.   Companies can configure up to 10 paging groups per office, allowing flexible configuration of paging groups up to, and including, al...

Dialpad is proud to support Yealink deskphones! Let's go over how to configure them to set you up for success.  Compatibility This procedure is for organizations with Yealink T3 , T4 , or T5 -series deskphones whose front display shows anyth...

On a never-ending quest to make your days easier and your workflows more efficient, Dialpad is constantly updating our product and we are pleased to provide advanced calling features for our supported Yealink deskphones.  Let's dive into the detail...

We've integrated with Plantronics to give you the ability to answer and end Dialpad calls straight from the headset command buttons.  Command buttons To use the command buttons to answer and end Dialpad calls from the Native app only: Use...

Dialpad’s WebHID integration allows Users to control their calls without using Headset vendor-specific applications such as Poly Hub or Jabra Direct.  This means any WebHID-supported device will work seamlessly with the Dialpad application, an...

Dialpad Meetings offers a wide variety of incredible features (Ai transcripts, virtual backgrounds, and more!) that allow you to stay connected and collaborate in a digital workplace.  With features like screen sharing and whiteboard collaborati...

Learn more about how to set up a user desk phone or set up a room phone . Dialpad supports the following Obihai, Polycom, and Yealink IP desk and room phones, purchased directly from Dialpad or not. Supported Desk Phones Use the chart...