Authenticate Google Workspace or Office 365 Admin in Dialpad

Google Workspace and Office 365 Admins are not automatically identified as Admins in Dialpad. It takes only a few clicks to authenticate as a Dialpad Admin manually, though.

First, go to your Admin Settings from Dialpad.com 

1. Navigate to Users
2. Select Add Users
3. Select the Select Them From Your Directory option
   • Dialpad will redirect to Google Workspace or Office 365 (depending on which is used).
   • Enter your Google/Office 365 login credentials and allow access to Dialpad. You're now successfully authenticated as a Dialpad Admin.

Now that you've authenticated as an Admin, return to Dialpad.

Now, when you select the Select them from your Directory option, you'll see the option to add Users from your Google Workspace or Office 365 directory.