---
title: "Dialpad + Zoom"
slug: "dialpad-zoom"
description: "Effortlessly start a Zoom meeting from Dialpad or share your link without copy-pasting."
updated: 2024-12-13T22:42:22Z
published: 2024-12-13T22:42:22Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad + Zoom

Combine your productivity tools and get work done. You can start Zoom meetings with the click of a button from within Dialpad. With easy access to join, you can seamlessly switch from Dialpad to Zoom to hold your meeting.

Let's dive into the details

**Who can use this**Dialpad’s Zoom integration is available to [Dialpad Support](http://www.dialpad.com/pricing) and [Dialpad Sell](http://www.dialpad.com/pricing) customers, as well as [Dialpad Connect](http://www.dialpad.com/pricing) users on a Pro or Enterprise plan. 

## Enable the Integration

First things first, Zoom needs to be enabled for your company.

To enable Zoom, head to your **Dialpad Admin Settings.**

1. Select **My Company**
2. Select**Integrations**
3. Navigate to **Zoom**
4. Select **Options**
5. Select **Connect****![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/enable-zoom.png)**
6. Follow the Zoom authentication prompts and select **Allow**

NoteCompanies with only one Office can enable Zoom from the Integrations section of their Office Settings.  
![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/enable-zoom-office.png)

## Start a Zoom Meeting <meta charset="utf-8"> [](https://help.dialpad.com/hc/en-us/articles/360046505332-Dialpad-Zoom#start-zoom-meeting)

Zoom meetings can be started from the **Make a Call** button or the**Video Call icon** within the contact view.

Let's review each method.

### <meta charset="utf-8">Start a meeting from the Make a Call menu

To place a Zoom call from the **Make a Call** menu:

1. Select the **video icon**
2. Enter the phone number or Contact name
3. Select**Send****![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1690556803527.png)**

### <meta charset="utf-8">Using the Contact View

1. Choose any contact in Dialpad
2. Click the **dropdown on the video icon**
3. Select **Zoom****![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1690556844582.png)**

You can also type /zoom in the chat window to generate a zoom invite card.

## <meta charset="utf-8">Join a Zoom meeting [](https://help.dialpad.com/hc/en-us/articles/360046505332-Dialpad-Zoom#join-zoom-meeting)

Joining a Zoom meeting couldn't be easier.

- For users within Dialpad, simply click **Join call** within the conversation![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1690556894891.png)
- <meta charset="utf-8">For PSTN invite recipient(s), a Zoom meeting URL would be sent over text message (US/CA only).
- Zoom must be installed on the desktop in order to launch the call.  
  
After the call ends, the invitation card automatically updates to show that the call has ended.  
![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1690556948362.png)

## <meta charset="utf-8">Disable the Zoom Integration [](https://help.dialpad.com/hc/en-us/articles/360046505332-Dialpad-Zoom#disable-zoom-integration)

To disable the integration for all users, head to your [Company Settings.](https://dialpad.com/companysettings)

1. Select **Integrations**
2. Navigate to **Zoom**
3. Select **Options**
4. Select **Disable****![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1690557017489.png)**

## Frequently asked questions

### **Do I have to be the Zoom Admin to enable the integration?**

Yes. To enable the integration, you’ll need to be a Zoom and Dialpad Admin. Individual users do not have to be Admins.

### **Why can't my user send out an invite?**

We check for a user's account based on email. Please confirm that their email address in Dialpad matches the one they have in Zoom.

### **Do Zoom meetings appear in Dialpad Analytics?**

Zoom meetings will only appear in Dialpad Analytics if you dial into your Zoom meeting's audio from Dialpad using a phone access number. If you connect to audio through the Zoom app or web app they will not show up in Dialpad Analytics.

### **I’m not based in the US/Canada. Why can’t I send an invite to a PSTN number?**

Dialpad currently supports texting within the US/CA only.

### **Can I start Zoom meetings using my Dialpad mobile app?**

Yes! While we don’t have a quick start button, conference invites can be sent out by sending a */zoom* message on mobile.

## Related

- [Using Dialpad Meetings via the Dialpad App](/using-dialpad-meetings-via-the-dialpad-app.md)
- [Start and Join a Meeting](/start-join-a-meeting.md)
- [Schedule a Meeting](/schedule-a-meeting.md)
