---
title: "Dialpad WFM Release Notes 25.02.18"
slug: "dialpad-wfm-release-notes-02182025"
description: "Stay on top of workforce planning with the latest Dialpad WFM updates! Now, you can refine Time-off keywords for better accuracy, easily link time-off requests to a queue, and efficiently set operating times for improved scheduling. These enhancements make managing schedules smoother than ever. Learn more!"
updated: 2025-02-20T17:12:17Z
published: 2025-02-20T17:12:17Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad WFM Release Notes 25.02.18

Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on***Feb 18, 2025.***

## Improvements

### Time off keywords

Dialpad WFM users can now add their own [time off keywords](https://help.dialpad.com/docs/use-google-calendar-for-time-off#time-off-keywords) to match and sync calendar events when adding or editing a calendar.

### Linking activities to a queue

WFM Admins can now [link activities to a queue](https://help.dialpad.com/docs/understanding-the-coverage-bar#link-to-queue) to track staffing and view forecast data right from within the schedule.

### Set operating times

Dialpad WFM users can now [define their queue’s operating hours](https://help.dialpad.com/docs/create-a-wfm-queue#:~:text=the%20Status%20column.-,Set%20operating%20times,-Define%20your%20queue%E2%80%99s) so customers know when they can reach you and keep staffing on track.

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Edit a shift](/edit-a-shift.md)
- [Use Google Calendar for Time Off](/use-google-calendar-for-time-off.md)
- [Using the Schedule Coverage Bar](/understanding-the-coverage-bar.md)
- [Create and Edit WFM Queues](/create-a-wfm-queue.md)