--- title: "Dialpad Release Notes 26.04.13" slug: "dialpad-release-notes-260413" updated: 2026-04-14T00:08:48Z published: 2026-04-14T00:08:48Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.dialpad.com/llms.txt > Use this file to discover all available pages before exploring further. # Dialpad Release Notes 26.04.13 Dialpad's desktop app and web portal are designed to be at the center of your business communications, and we're always rolling out product updates with new features, improvements, and bug fixes. > [!NOTE] > Note > > To provide a seamless launch experience, Dialpad features are released gradually. You may see updates reflected in your Dialpad environment over the next few days. Let's take a look at what's new from our most recent release on ***April 13, 2026.*** > [!TIP] > Visit [Dialpad What’s New](https://www.dialpad.com/whats-new/) for the latest product updates. > > Be sure to update your [desktop app](https://www.dialpad.com/download/) or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements. ## Improvements ### Admin and billing Admins can now control Auto-[DND](/v1/docs/set-do-not-disturb-mode) functionality at the Office level, and we’ve cleaned up validation messages to make them clearer. ### Contact Centers and dashboards We’ve enhanced the experience with more consistent filtering in [dashboards](/v1/docs/multiple-contact-centers-live-dashboard), improved layouts, and enhanced usability in [leaderboards](/v1/docs/agent-productivity-report#agent-leaderboard). ### Integrations We improved the [CTI](/v1/docs/use-dialpad-for-salesforce-cti) refresh functionality and enhanced [Zendesk](/v1/docs/use-the-dialpad-zendesk-integration) logging. ## Critical bug fixes ### Admin Some users reported OAuth validation errors and issues with data visibility.**These have been fixed! ### Analytics and dashboards A few users reported that [widgets](/v1/docs/understanding-self-service-widget-usage) weren’t displaying correctly, there were discrepancies with [SLAs](/v1/docs/export-guide-service-level-agreement-sla), and [leaderboard](/v1/docs/agent-productivity-report#agent-leaderboard) sorting issues. We've fixed this. ### Billing and licensing There were reports of inconsistent [licensing](/v1/docs/manage-dialpad-license-billing) updates and [billing](/v1/docs/billing-information) dates, inaccurate [invoices](/v1/docs/view-your-dialpad-billing-summary), and issues with licensing pool and credit handling. These have been fixed. ### Calling and routing Some users reported that call and transfer states were inconsistent, that [devices](/v1/docs/devices) and device firmware didn’t update in rare cases, that there were delays in [call routing](/v1/docs/set-call-routing-rules-for-contact-centers), and that [E911](/v1/docs/e911-emergency-services) updates didn’t work as expected. These have been fixed! ### Contact Center and Coaching Hub A few users reported that [scorecards](/v1/docs/ai-scorecards), searches, [filters](/v1/docs/digital-session-analytics#filter-the-data), and [workflow](/v1/docs/workflows) updates didn’t work as expected. We've fixed this. ### Integrations There were reports that the integrations for [Zendesk](/v1/docs/use-the-dialpad-zendesk-integration), [Salesforce](/v1/docs/dialpad-app-vs-salesforce-cti), [Shopify](/v1/docs/dialpad-shopify), and [Teams](/v1/docs/dialpad-ms-teams) weren’t working as expected. These have been fixed. ### Messaging and digital Some users reported that [bulk SMS messaging](/v1/docs/bulk-messaging) and the message polishing feature didn’t work as expected, and that there were issues with exporting and downloading. This has been fixed! ### Native and desktop app A few users reported that keyboard input wasn’t always captured, the interface lagged, and they sometimes couldn’t log in properly. We've fixed this. ## Other improvements We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad. Happy Dialing!