--- title: "Dialpad Release Notes 26.02.09" slug: "dialpad-release-notes-260209" updated: 2026-02-26T00:15:32Z published: 2026-02-26T00:15:32Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.dialpad.com/llms.txt > Use this file to discover all available pages before exploring further. # Dialpad Release Notes 26.02.09 Dialpad's desktop app and web portal are designed to be at the center of your business communications, and we're always rolling out product updates with new features, improvements, and bug fixes. > [!NOTE] > Note > > To provide a seamless launch experience, Dialpad features are released gradually. You may see updates reflected in your Dialpad environment over the next few days. Let's take a look at what's new from our most recent release on ***February 9, 2026.*** > [!TIP] > Visit [Dialpad What’s New](https://www.dialpad.com/whats-new/) for the latest product updates. > > Be sure to update your [desktop app](https://www.dialpad.com/download/) or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements. ## Improvements ### Integrations and calling workflows We’ve improved the experience working with [HubSpot calling](/v1/docs/hubspot-calling-v2#make-receive-calls), [Powerdialer](/v1/docs/dialpad-powerdialer-with-salesforce) click-throughs, and [Disposition List](/v1/docs/enable-create-call-dispositions) deep dives. ### Contact Center and Coaching Hub We’ve added new filters and updated leaderboard visuals and campaign visuals to improve the user experience in [Contact Center](/v1/docs/contact-center-analytics) and [Coaching Hub](/v1/docs/coaching-hub). ### Licensing We’ve enhanced [license](/v1/docs/manage-dialpad-license-billing) pool management, including clearer messaging and better validation. ## Critical bug fixes ### Integrations Some users reported that [Salesforce CTI](/v1/docs/use-dialpad-for-salesforce-cti) lacked the correct case population, displayed incorrect avatars, and that voicemail drop selection didn’t work as expected. Also, connectors to [Zendesk](/v1/docs/dialpad-zendesk-integration) and [HubSpot](/v1/docs/manage-hubspot-integration-in-dialpad) were experiencing some issues.**These have all been fixed! ### Dashboard and Coaching Hub A few users reported issues with the [Live Dashboard](/v1/docs/contact-center-dashboards) and [Coaching Hub](/v1/docs/coaching-hub), including sorting issues, non-persistent filter selections, widgets not loading, redirect issues, and leaderboards that wouldn’t sort properly. These are now fixed! ### Calling and recording Some users reported that [voice workflow](/v1/docs/workflows) greeting messages wouldn’t play correctly, [screen/recording](/v1/docs/record-a-call#record-an-active-call) playbacks weren’t working, [voicemails](/v1/docs/voicemail-management) were delayed, and previews displayed errors when using [TTS](/v1/docs/workflow-steps#using-texttospeech-tts) (Text-to-speech). These have all been fixed! ### Messaging There were reports that users couldn’t edit or delete [scheduled messages](/v1/docs/send-a-message#schedule-a-message), that [bulk SMS messaging](/v1/docs/bulk-messaging) didn’t work as expected, that emojis were missing from messages, and that there were issues with [digital channel](/v1/docs/digital-engagement-channels) linking. These have been fixed! ### Agentic A few users reported that [connectors](/v1/docs/create-an-agentic-ai-agent#connectors-for-ai-agents) were disappearing, avatars were missing, voice bots were not working as expected, and credit deductions were inaccurate. These are now fixed! ### Billing There were reports of overages on [licenses](/v1/docs/manage-dialpad-license-billing), [billing invoices](/v1/docs/billing-information#dialpad) with labelling issues, missing discounts, and issues with contract phasing. These have been fixed! ## Other improvements We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad. Happy Dialing!