---
title: "Dialpad Release Notes 25.07.15"
slug: "dialpad-release-notes-250715"
description: "his release includes new HubSpot integration enhancements for calling and SMS, improvements to Callbacks and Queue Health reports, smarter AI Scorecard automation, and critical bug fixes for Dialpad Everywhere and WebHID device support."
tags: ["ai scorecard", "callback report", "Critical bug fixes", "dialpad everywhere", "dialpad release notes", "hubspot v2", "Latest improvements", "webHID"]
updated: 2025-07-17T02:28:18Z
published: 2025-07-17T02:28:18Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad Release Notes 25.07.15

Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on ***July 15, 2025.***

## New

### HubSpot enhancements and calling

The [enhanced HubSpot integration](https://help.dialpad.com/docs/dialpad-hubspot-v2) will be enabled for all new customers, and we’ll start providing the option to existing customers. This features calling, SMS logging, SMS from workflows, auto ticket creation, and better contact management.

### Callbacks and Queue Health Reports

Take your reporting further! You can now export records from the new [Callback](https://help.dialpad.com/docs/callback-report) and [Queue Health reports](https://help.dialpad.com/docs/queue-health-report) and analyze them with your internal tools.

Contact your Customer Success Manager or Customer Care team for more information.

## Improvement

### Ai Scorecard

We’ve improved how [Ai Scorecards handle questions](https://help.dialpad.com/docs/ai-scorecards#change-scorecard-grading-method) that don’t apply. It’ll now automatically adjust the score on the Ai templated questions to help keep your reviews fair and on point.

## Critical bug fixes

### Dialpad Everywhere bug

Some users reported that [transcripts in Dialpad Everywhere](https://help.dialpad.com/docs/dialpad-everywhere) weren’t appearing as expected during calls. This has been fixed!

### WebHID calls bug

A few users reported that they weren’t able to answer calls with their [WebHID device](https://help.dialpad.com/docs/using-devices-with-webhid). We’ve fixed this.

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Dialpad for HubSpot 101](/dialpad-hubspot-v2.md)
- [Manage HubSpot Integration in Dialpad](/manage-hubspot-integration-in-dialpad.md)
- [Callback report](/callback-report.md)
- [Queue Health Report](/queue-health-report.md)
- [AI Scorecards](/ai-scorecards.md)
- [Dialpad Everywhere](/dialpad-everywhere.md)
- [Using Devices with WebHID](/using-devices-with-webhid.md)