---
title: "Dialpad Release Notes 25.06.03"
slug: "dialpad-release-notes-250603"
description: "Discover the latest Dialpad updates, including new features for the customer data step, flexible porting notifications, and manual call recording. This release also brings improvements to Department call recording, along with bug fixes for global caller ID and call parking issues."
updated: 2025-06-05T00:31:27Z
published: 2025-06-05T00:31:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad Release Notes 25.06.03

Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on ***June 3, 2025.***

## New

### Customer data step

The [Customer Data step](https://help.dialpad.com/docs/ivr-workflow-steps#customer-data) is now available in IVR workflows for defining caller-specific data without using expert mode. You can configure up to 10 key-value pairs to pass customer context to agents and supervisors, which will be displayed during live calls.

> [!CAUTION]
> EAP Feature
> 
> This feature is currently in the [Early Adopter Program](https://help.dialpad.com/docs/early-adopter-programs#:~:text=Customer%20Data%20IVR%20Step). Please reach out to your Customer Success Manager for more information about this feature.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/customer-data-step(3).png)

### Suppress Porting Notification

Admins have the option to [disable auto-generated porting emails](https://help.dialpad.com/docs/porting-faqs#will-you-notify-me-when-my-port-request-is-complete) at the office level. Ideal for teams that prefer fewer notifications during deployments or are using Dialpad behind Microsoft Teams or other CRMs.

> [!CAUTION]
> EAP Feature
> 
> This feature is currently in the [Early Adopter Program](https://help.dialpad.com/docs/early-adopter-programs#:~:text=Customer%20Data%20IVR%20Step). Please reach out to your Customer Success Manager for more information about this feature.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/porting-notification.png)

### Manual call recording

Manual recording controls let you [start and stop recordings](https://help.dialpad.com/docs/record-a-call#enable-during-an-active-call) as needed, so you can capture key moments or pause when privacy matters.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/manual-recording.png)

## Improvement

### Shared line call recording

When call recording isn’t enabled for a shared line, any [recordings started manually by an operator](https://help.dialpad.com/docs/record-a-call#enable-during-an-active-call) now go straight to the shared line inbox, making them easier for admins to access.

## Critical bug fixes

### Global caller ID bug

Some users reported that their [global caller ID](https://help.dialpad.com/v1/docs/customize-your-caller-id#set-your-global-caller-id) was automatically switched from the main line to their direct line. This has been fixed!

### Call parking bug

A few users reported that the hold music continued to play even after the [call was unparked](https://help.dialpad.com/docs/park-a-call-on-your-main-line#unpark-a-call). We’ve fixed this.

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Workflow Steps](/workflow-steps.md)
- [Record a Call](/record-a-call.md)
- [Enable Office-Wide Caller ID](/enable-office-wide-caller-id.md)
- [Park a Call on Your Main Line](/park-a-call-on-your-main-line.md)