--- title: "Dialpad Release Notes 24.11.05" slug: "dialpad-release-notes-241105" description: "Explore the latest Dialpad release notes: Dialpad Ai now supports Spanish and French for real-time transcriptions and insights. Updates include improved agent status tracking, enhanced Contact Center state management, and critical bug fixes for call disposition, bulk backup, and call recording greetings." updated: 2024-11-08T23:43:42Z published: 2024-11-08T23:43:42Z --- > ## Documentation Index > Fetch the complete documentation index at: https://help.dialpad.com/llms.txt > Use this file to discover all available pages before exploring further. # Dialpad Release Notes 24.11.05 Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes. Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements. Let's take a look at what's new from our most recent release on ***November 5, 2024.*** ## New ### Dialpad Ai in Spanish and French Dialpad Ai now supports [Spanish](https://help.dialpad.com/v1/docs/en/dialpad-ai-in-spanish) and [French](https://help.dialpad.com/v1/docs/en/dialpad-ai-in-french)! Users can access real-time transcriptions, and summaries during calls and meetings in these languages, making it easier to connect and collaborate across language barriers. ## Improvements ### Agent pending state improvement **** Contact Center Admins and Supervisors can now [view the status an agent will transition to](https://help.dialpad.com/docs/working-as-a-contact-center-supervisor#monitor-agent-availability:~:text=Contact%20Center%20interaction.-,Wrap%20Up,-%2D%20The%20agent%20has) once their **Wrap-up** or **Occupied** time ends. ### Contact Center active state improvement **** The Contact Center active state is now independent from the global agent status, so supervisors can [update an agent’s status in specific Contact Centers](https://help.dialpad.com/docs/working-as-a-contact-center-supervisor#change-an-agents-active-status) without changing their overall availability. ## Critical bug fixes ### Inbound call disposition bug **** Some users reported that inbound calls were occasionally showing [outbound call dispositions](https://help.dialpad.com/v1/docs/en/enable-create-call-dispositions#create-a-call-disposition-list:~:text=for%20inbound%20calls.-,Outbound,-%3A%20Disposition%20code%20will).**This has been fixed! ### Bulk backup bug **** **** A few users reported that their [backed-up call recordings](https://help.dialpad.com/v1/docs/en/bulk-backup-for-call-recordings#create-a-bucket) were missing from their bucket.**We've fixed this. ### Call recording greeting bug Some users reported that the [call recording greeting](https://help.dialpad.com/v1/docs/en/enable-office-wide-call-recording#call-recording-greeting) wasn't playing during incoming calls to the Main Line. This has been fixed! ## Other improvements We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad. Happy Dialing! ## Related - [Working as a Contact Center Supervisor](/working-as-a-contact-center-supervisor.md) - [Call Dispositions](/enable-create-call-dispositions.md) - [Bulk Backup for Call Recordings](/bulk-backup-for-call-recordings.md) - [Enable Automatic Call Recording](/enable-office-wide-call-recording.md)