---
title: "Dialpad Release Notes 24.08.27"
slug: "dialpad-release-notes-240827"
description: "Discover the latest Dialpad release notes featuring advanced settings for the Contact Center, improved agent queue position management, and critical bug fixes for group messaging and call dispositions. Stay updated on how these enhancements optimize your workflow and resolve key issues."
updated: 2024-08-28T17:41:06Z
published: 2024-08-28T17:41:06Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad Release Notes 24.08.27

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/dialpad-Ai_Release%20Notes.png)

<meta charset="utf-8">Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on ***August 27, 2024**.*

## Improvements

### Contact Center Advanced settings improvement

****

We've added a new [advanced setting for Contact Centers](https://help.dialpad.com/docs/manage-a-contact-center#advanced-settings) that lets agents view the time other agents spend in each status. This feature helps improve transparency and coordination within the team.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Advanced_Settings_view_agent_status.png)

### Agent queue position improvement

****

We've improved how agents can keep their queue position in a Contact Center [when receiving or placing a call](https://help.dialpad.com/docs/working-as-a-contact-center-agent#place-a-call) on their personal Dialpad number. This improvement ensures agents remain online for incoming sales opportunities.

## Critical bug fixes

### Group message bug

****

Some Canadian users reported that they were unable to [send a group message](https://help.dialpad.com/docs/group-messaging#create-a-new-group-message) to another Canadian number.**This has been fixed!

### Call disposition bug

****

****

A few users reported that Salesforce was not [logging call dispositions](https://help.dialpad.com/docs/log-a-call-disposition#call-dispositions-for-salesforce-users).**We've fixed this.

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Manage a Contact Center](/manage-a-contact-center.md)
- [Working as a Contact Center Agent](/working-as-a-contact-center-agent.md)
- [Group Messaging](/group-messaging.md)
- [Log a Call Disposition](/log-a-call-disposition.md)