---
title: "Dialpad Release Notes 24.08.06"
slug: "dialpad-release-notes-240806"
description: "Check out Dialpad’s latest updates, including Multi-Factor Authentication (MFA) for better security, easier custom status deletion, improved user management, and critical bug fixes for issues with agent call status, local presence, and deleted office holidays."
updated: 2024-08-07T15:28:38Z
published: 2024-08-07T15:28:38Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad Release Notes 24.08.06

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/dialpad-Ai_Release%20Notes.png)

<meta charset="utf-8">Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on ***August 06, 2024**.*

## New

### Multi-factor Authentication

We're excited to introduce [Multi-factor Authentication (MFA)](https://help.dialpad.com/v1/docs/en/mfa) for open-signup users. This Early Adopter Program provides an extra layer of security to your account, reducing the risk of fraud and compromised accounts by requiring multiple methods to verify your identity. ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1722952101510.png)

### ****

****

### ****

## Improvement

### Custom status deletion

****

You can now easily manage your [custom status](/v1/docs/set-a-custom-status) listings. Delete old custom statuses from the drop-down menu, helping you keep your list organized and up-to-date.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1722957958115.png)

### User deletion improvement

****

[When deleting a user](https://help.dialpad.com/v1/docs/en/add-remove-team-members#remove-a-team-member) [](https://help.dialpad.com/v1/docs/en/add-remove-team-members#remove-a-team-member), the prompt box will now show the user's full name and email address. This helps ensure you're selecting the correct user, reducing the chance of accidental deletion.

## Critical bug fixes

### Stuck on a call bug

****

Some users reported that they got [stuck on a Contact Center call](https://help.dialpad.com/v1/docs/working-as-a-contact-center-supervisor#change-agent-status) after transferring the call. This has been fixed!

### Local presence bug

****

****

A few users reported that they were unable to [use local presence](https://help.dialpad.com/v1/docs/en/local-presence#how-local-presence-works) when dialing out.**We've fixed this.

### Holiday deletion bug

Some users reported that after [deleting an office holiday](https://help.dialpad.com/v1/docs/en/set-holiday-hours-routing-rules#remove-or-edit-holidays), it continued to appear in the list of office holidays. This has been fixed!

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Multi-Factor Authentication with Dialpad](/mfa.md)
- [Set a Custom Status](/set-a-custom-status.md)
- [Add & Remove Team Members](/add-remove-team-members.md)
- [Local Presence](/local-presence.md)
- [Manage Holidays & Routing Rules](/set-holiday-hours-routing-rules.md)
- [Working as a Contact Center Supervisor](/working-as-a-contact-center-supervisor.md)
- [Working as a Contact Center Agent](/working-as-a-contact-center-agent.md)