---
title: "Dialpad Release Notes 24.04.23"
slug: "dialpad-release-notes-240423"
description: "Find out about Dialpad's most recent improvements and bug fixes! Discover our most recent feature releases that will improve your digital experience."
updated: 2024-05-14T00:46:14Z
published: 2024-05-14T00:46:14Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad Release Notes 24.04.23

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/dialpad-Ai_Release%20Notes.png)

<meta charset="utf-8">Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on ***April 23, 2024.***

## New

### ****

### Digital Agent — Quick reply and tags

****

Use the pre-written answers available in the[Quick Reply feature](https://help.dialpad.com/docs/using-the-digital-engagement-email-channel#quick-reply) to quickly respond to frequently asked questions. Organize even more efficiently by giving your [Quick Replies tags](https://help.dialpad.com/docs/working-as-a-digital-engagement-supervisor#quick-reply-configuration), which will make it simple to retrieve and classify them according to their intended uses.![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1713910265860.png)

### 

### ****

### ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1713914764351.png)

## Critical bug fixes

### Agent state bug

****

Some users reported that users couldn't disable the [agent state option](https://help.dialpad.com/v1/docs/en/manage-a-contact-center#set-available-and-busy-state-preferences) in the Global Contact Center settings.**This has been fixed!

### Analytics filter bug

****

****

A few users reported that they were unable to [choose and filter the 'Today' option](https://help.dialpad.com/docs/analytics-charting-data#additional-filters) from the Analytics drop-down menu.**We've fixed this.

### Export report bug

****

Some users reported that when they tried [exporting a report](https://help.dialpad.com/docs/export-your-analytics-data#export-data), they got an email saying that the report couldn't be generated. This has been fixed!

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Using the Email Channel](/using-the-email-channel.md)
- [Working as a Digital Contact Center Supervisor](/working-as-a-digital-engagement-supervisor.md)
- [Analytics: Charting Data](/analytics-charting-data.md)
- [Export Your Analytics Data](/export-your-analytics-data.md)
- [Manage a Contact Center](/manage-a-contact-center.md)