---
title: "Dialpad Release Notes 24.02.27"
slug: "dialpad-release-notes-240227"
description: "Explore enhancements, improvements and stay informed with our latest product updates, feature announcements, and bug fixes to optimize your experience."
updated: 2024-03-04T16:58:17Z
published: 2024-03-04T16:58:17Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad Release Notes 24.02.27

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/dialpad-Ai_Release%20Notes.png)

<meta charset="utf-8">Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on ***February 27, 2024.***

## New

### Copy link

You can now [send a link to share a message](https://help.dialpad.com/docs/messaging-features#share-a-conversation) or an entire thread to add context or key information to another conversation.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1709049845975.png)

### ****

### Message preview

### ****

When sharing a conversation link or website URL, [Message previews](https://help.dialpad.com/docs/send-a-message#message-previews) are now displayed.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1709050771528.png)

## Critical bug fixes

### Stuck contact center alert bug

****

Some users reported that [after selecting 'Go on Duty'](https://help.dialpad.com/docs/working-as-a-contact-center-agent#declined-and-missed-calls) following a missed call, the interface became unresponsive. This has been fixed!

### Local presence bug

****

****

A few users reported that there were no options to [set a local presence](https://help.dialpad.com/docs/local-presence#enable-local-presence-for-a-contact-center) as a Contact center's caller ID.**We've fixed this.

### Live dashboard bug

Some users reported that the number of available agents displayed on the [Contact Center live dashboard](https://help.dialpad.com/docs/multiple-contact-centers-live-dashboard#contact-centers-dashboard) was incorrect. This has been fixed!

### 

## Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!

## Related

- [Local Presence](/local-presence.md)
- [Messaging Features](/messaging-features.md)
- [Send a Message](/send-a-message.md)
- [Real-Time Dashboard for Contact Centers](/multiple-contact-centers-live-dashboard.md)
- [Working as a Contact Center Agent](/working-as-a-contact-center-agent.md)