Dialpad Release Notes 24.01.23

Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes. 

Be sure to update your desktop app, or visit Dialpad's web portal to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on January 23, 2024.

New

IVR workflow templates

You can now choose from our three starter workflow templates and make it your own! Add your prompts, menus, rules and transfer steps to create an IVR workflow for your business in no time.

EAP | VM management

Take control with our latest update in Voicemail management! We've added an Unassign feature for voicemails, whether it's for a single user or in bulk. 

Critical bug fix

Contact syncing bug

Some users reported that their Google contacts are not syncing properly. This has been fixed!

Native app dialling bug

A few users reported that the native app doesn't dial the chosen number. We've fixed this.

Messages tab bug

Some users reported that the messages tab does not display all the messages in their inbox. This has been fixed!

Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!