---
title: "Dialpad  Release Notes 22.09.23"
slug: "dialpad-release-notes-220923"
updated: 2023-06-02T06:35:27Z
published: 2023-06-02T06:35:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad  Release Notes 22.09.23

![dialpad-1.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/dialpad-1(25).png)

We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad.

Update your [desktop app](https://www.dialpad.com/download/), or visit Dialpad's [web portal](https://www.dialpad.com/features/web-portal/) to take advantage of the latest additions. You'll also discover some bug fixes to improve reliability. Dialpad's desktop app and web portal are made to live at the center of your business communications.

Let's take a look at what's new in this release for September 23rd, 2022

## New

### Contact Center

- [Monitor All Coaching Teams](/v1/docs/manage-a-coaching-team#access-trainee-recordings)| Coaches now have access to a combined view of all Coaching Teams they are coaches and will be able to see all Live Calls and Trainees in one view. From this tab they can:
  - Save unique filters to only view a subset of trainees
  - Retain all coaching functionality within the individual coaching teams
  - Easily filter between different teams and trainees  
![Monitor_Coaching_Team_copy.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/monitor_coaching_team_copy(1).png)
- [Upgraded QA Scorecards search capability](/v1/docs/qa-scorecards#searching-for-graded-calls) | You can now search for cards graded by a specific grader                                                                                                 
![Graded_by.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/graded_by.png)

## Improvements and Fixes

We've also fixed some minor bugs, improving your overall experience with Dialpad.

Happy Dialing!