Dialpad Release Notes 22.07.18
- 21 Jun 2023
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Dialpad Release Notes 22.07.18
- Updated on 21 Jun 2023
- 1 Minute to read
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Article summary
Dialpad regularly updates its features and capabilities to enhance customer experience. Users are encouraged to update their app or visit the website for the latest additions and bug fixes. The desktop app and web portal are designed for efficient business communication. The latest release on July 18th, 2022, introduces new features like duplicating a Contact Center and improved search logs for faster results. The update also includes fixes for minor bugs, aiming to enhance the overall user experience.
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We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad.
Update your desktop app, or visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve reliability. Dialpad's desktop app and web portal are made to live at the center of your business communications.
Let's take a look at what's new in this release for July 18th, 2022.
New
UCaaS
Duplicate a Contact Center | Dialpad now provides the ability to duplicate an existing Contact Center. Take an existing Contact Center and duplicate it with the same parameters, to create a brand new Contact Center.
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Search Logs | We've added the ability to restrict CSR BQ Log Search queries to the Call start and end window. When requesting BQ logs in CSR, we now limit your search to the start and end time of a specific call for faster results by default, although you can expand your search to the whole day if needed. This reduces the time to result to just a couple of seconds from upwards of 30!
Improvements and Fixes
We've also fixed some minor bugs, improving your overall experience with Dialpad.
Happy Dialing!
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