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Dialpad Meetings Permissions for macOS Users

30 May 2023
3 Minutes to read

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Dialpad Meetings Permissions for macOS Users

Updated on 30 May 2023
3 Minutes to read

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Dialpad Meetings offers a wide variety of incredible features (Ai transcripts, virtual backgrounds, and more!) that allow you to stay connected and collaborate in a digital workplace.

With features like screen sharing and whiteboard collaboration, it does mean that you will need to configure specific settings to get the most out of Dialpad Meetings.

Let's go over the required permissions and how to enable them.

Who Can Use This Feature

All Dialpad Meetings Users are required to configure their microphone, camera, and screenshare permissions.

This article will guide you through the required permissions for Users on a macOS.

Microphone Permissions

To join a meeting, you'll need to enable microphone access — the rest of the permissions are optional (but highly recommended!)

Once you have provided Microphone permissions, camera permissions are automatically granted.

To enable Dialpad Meetings to access your microphone:

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Microphone
Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad

If you will be using our Browser Applications, you'll need to enable browser microphone permissions.

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Microphone
Check the boxes (or toggle the slider on) beside Chrome, Firefox and Safari

Browser-Specific Microphone Permissions

Once OS-level permissions are provided, you need to provide page-specific permissions on the browsers. Every browser has different behavior, let's go over the most common browsers.

Google Chrome

When you join a Meeting via a Google Chrome Browser, you will automatically be prompted to enable your microphone permissions. Follow the prompt and select Allow.

To enable microphone permissions manually, click on the lock located in the URL address bar. Toggle-on microphone permissions.

You can also access the same settings from your browser settings.

Select Settings
Select Privacy and Security
Select Site Settings (chrome://settings/content)
Search for Dialpad Meetings
Enable Microphone

Safari

When you launch a meeting on Safari, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

To enable microphone permissions manually, go to your Safari Settings.

Navigate to Websites
Select Microphone
Navigate to Dialpad Meetings
Select Allow

Firefox

When you launch a meeting on Firefox, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

To avoid needing to re-set your Firefox permissions each time, select 'Remember this decision'

You can also access the same settings from your browser settings.

In the Menu bar at the top of the screen, click Firefox
Select Preferences
Select Privacy & Security
Navigate to Permissions
Click the Setting for the Microphone option
Select Allow from the drop-down menu beside Dialpad Meetings
Select Save Changes

Camera Permissions

You'll need to enable camera access to display your video during a meeting.

To allow Dialpad Meetings to access your camera:

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Camera
Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad

Video conferencing is available on both the Native and Web apps, as well as on the browser and mobile apps.

Note:

Once you have provided Microphone permissions, camera permissions are automatically granted.

To enable camera permissions within a specific browser, follow the steps noted above for microphone permissions, but select Camera instead of Microphone.

Screen sharing allows you to make your meetings more collaborative and interactive.

To allow screen sharing, you'll need to provide Screen Recording permissions.

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Screen Recording
Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad
- If you don't see the desired application, press ‘+’ and search for the respective application to add it.

Dialpad Tip:

Sometimes browsers reset permissions and they are not reflected in your system preferences. If ever you find that you are unable to screenshare, go back to your system preferences and disable and re-enable permissions. This most frequently occurs when you upgrade your system or browser.

Depending on your screen sharing has been enabled at a system level, you'll need to enable additional permissions on the browser level (depending on your browser).