Dialpad Meetings Permissions for macOS Users
  • 16 Nov 2023
  • 4 Minutes to read
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Dialpad Meetings Permissions for macOS Users

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Article Summary

Dialpad Meetings offers various incredible features (Ai transcripts, virtual backgrounds, and more!) that allow you to stay connected and collaborate in a digital workplace. 

With features like screen sharing and whiteboard collaboration, you will need to configure specific settings to get the most out of Dialpad Meetings. 

Let's go over the required permissions and how to enable them.  

Who can use this feature
All Dialpad Meetings users must configure their unique microphone, camera, and screenshare permissions. 
This article will guide you through the required permissions for macOS users.

Microphone permissions

To join a meeting, you'll need to enable microphone access — the rest of the permissions are optional (but highly recommended!)

Once you have provided microphone permissions, camera permissions are automatically granted.

To enable Dialpad Meetings to access your microphone:

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Microphone
  5. Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad 

DPM_MAC_mic_permissions.png

If you are using our browser applications, you'll need to enable browser microphone permissions.

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Microphone
  5. Check the boxes (or toggle the slider on) beside Chrome, Firefox and Safari

Browser-specific microphone permissions

Once OS-level permissions have been provided, you must provide page-specific permissions on the browsers. Every browser has different behavior, let's go over the most common browsers.

Google Chrome

When you join a Meeting via a Google Chrome Browser, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

chrome_DPM_permissions.png

To manually enable microphone permissions, click on the lock in the URL address bar and toggle-on microphone permissions. 

DPM_chrome_permissions.png

You can also access the same settings from your browser settings. 

  1. Select Settings 
  2. Select Privacy and Security
  3. Select Site Settings (chrome://settings/content)
  4. Search for Dialpad Meetings
  5. Enable Microphone

Safari

When you launch a meeting on Safari, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

safari_allow_mic_permissions.png

To enable microphone permissions manually, go to your Safari Settings. 

  1. Navigate to Websites
  2. Select Microphone
  3. Navigate to Dialpad Meetings
  4. Select Allow 

Firefox

When you launch a meeting on Firefox, you are automatically prompted to set your microphone permissions. 

Simply follow the prompts and select Allow.

Select Remember this decision to avoid needing to re-set your Firefox permissions each time.

DPM_firefox.png

You can also access the same settings from your browser settings. 

  1. In the Menu bar at the top of the screen, click Firefox 
  2. Select Preferences 
  3. Select Privacy & Security 
  4. Navigate to  Permissions 
  5. Click the Setting for the Microphone option 
  6. Select Allow from the drop-down menu beside Dialpad Meetings
  7. Select Save Changes

firfox_prompt_permission.png

Camera permissions

You must enable camera access to display your video during a meeting.

To grant Dialpad Meetings to access your camera:

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Camera
  5. Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad 

DPM_Camera_permissions.png

Video conferencing is available on both the Native and Web apps, as well as on the browser and mobile apps.

Note:
Once you have provided Microphone permissions, camera permissions are automatically granted.

To enable camera permissions within a specific browser, follow the steps noted above for microphone permissions, but select Camera instead of Microphone.

Screen share permissions

Screen sharing makes your meetings more collaborative and interactive. 

To allow screen sharing, you'll need to provide Screen Recording permissions. 

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Screen Recording
  5. Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad 
    • If you don't see the desired application, press ‘+’ and search for the application.
DPM_screen_share_permissions.png 


Tip:
Sometimes browsers reset permissions and they are not reflected in your system preferences. If ever you find that you are unable to screenshare, go back to your system preferences and disable and re-enable permissions. This most frequently occurs when you upgrade your system or browser.

Browser-specific screen share permissions

Depending on your browser and if screen sharing has been enabled at a system level, you might need to allow additional browser-specific permissions for screen sharing. 

Google Chrome

If you have already enabled screen sharing on your system, you will not need to grant any additional permissions when using Google Chrome. 

If you haven't, you will see a browser prompt asking you to allow screen recording from your system preferences.

screenshare_chrome_permissions.png

Safari

You must enable page-level permission each time you share your screen using Safari. 

Follow the prompts and select Allow to Share Window or Allow to Share Screen

allow_safari_screenshare.png

You can also enable screen sharing from your Safari Settings

  1. Select Websites
  2. Enable for www.meetings.dialpad.com

Firefox

You must enable page-level permission each time you share your screen using Firefox.

Follow the prompts and select Allow.

firefox_browser_screenshare.png

Apple video reactions

If you're using a macOS Sonoma or later on a Mac with Apple Silicon or macOS Sonoma or later on a Mac using Continuity Camera with iPhone 12 or later, you can use Apple's video reactions. When reactions are turned on (they’re enabled by default), you can use hand gestures to make 8 different emoji and background animations.

Use reactions on macOS Sonoma

To turn Apple video reactions on or off from your macOS Sonoma device:

  1. Create a test video meeting
  2. Select the green video camera icon at the top of your Mac’s menu bar
  3. Select the Reactions icon to turn the feature on or off 
    1. Green is on, grey is off.

Use reactions on iOS17

To turn Apple video reactions on or off from your iPhone or iPad:

  1. Create a test video meeting
  2. Activate the Control Center (swipe down from the upper right corner of your iPhone or iPad)
  3. Tap Video Effects
  4. Tap Reactions on or off
    1. Green is on, grey is off.






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