---
title: "Dialpad for Salesforce Classic"
slug: "dialpad-for-salesforce-classic"
updated: 2024-12-13T22:45:00Z
published: 2024-12-13T22:45:00Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialpad for Salesforce Classic

Dialpad for Salesforce enables companies to break down silos and seamlessly connect—with sales and service calls that live natively inside Salesforce to deliver more engaging experiences and improve agent productivity using Dialpad's robust features.

[Embedded content](https://www.youtube-nocookie.com/embed/lSaR53xb-OU)

Let's take a look at the integration process for Salesforce Users on the Classic Salesforce platform.

**Who can use this**The Salesforce Classic integration is currently available to [Dialpad Sell and Dialpad Support users](https://www.dialpad.com/pricing/), as well as [Dialpad Connect](https://www.dialpad.com/pricing/) users on Pro and Enterprise plans.

## Install Classic

To install Salesforce Classic for all users:

1. Select **Dialpad for Salesforce** from the [AppExchange](https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000Er9oqUAB)
  - Make sure you're using the [most recent package.](https://help.dialpad.com/docs/dialpad-and-salesforce-101#requirements)
2. Select **Install for All Users,**then **Install**

![install_lightning.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/install_lightning.png)

## Enable Classic

Once the package has installed, you'll have the option to enable the Classic integration for individual users or your entire team.

Here's how:

1. Select the **+** icon on your top navigation menu
2. Select **Dialpad** on the displayed list
3. Under **Manage****Users**, check individual users from the list
4. Select **Add Users**to finalize

![lightning_2.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/lightning_2.png)

## Uninstall Classic

To uninstall the Salesforce Classic integration:

1. Select your name, then **Set Up**
2. Navigate to **App Set Up**
3. Select**I****nstalled Packages**  
**![app_set_up.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/app_set_up.png)**
4. Next to Dialpad for Salesforce, select **Uninstall**  
**![lightning_6.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/lightning_6.png)**
5. On the Uninstall screen, select **Do Not Save a Copy...**
6. Select**Uninstall**  
**![lightning_7.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/lightning_7.png)**
7. Navigate to **Uninstalled Packages,** **Delet****e** next to Dialpad for Salesforce  
![lightning_8.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/lightning_8.png)

Visit [this Help Center article](/v1/docs/dialpad-for-salesforce-classic-faqs) to find answers for frequently asked questions regarding Dialpad for Salesforce Classic.