Device Troubleshooting

No one likes an error message, and the ' Please check your internet connection' error is no exception .  Let's go over the steps to troubleshoot this error. Note: This article is for corporate networks only — if you are troubleshooting y...

Provisioning third-party devices can be tricky, and sometimes you won't see 'Dialpad Activate' appear.  Don't worry, this is a simple fix, and we're here to help guide you through it. Each manufacturer has a unique process, so be sure to follow th...

Forgot your Admin password? We've all been there.  Easily reset your Admin password to 456 or 789 on Polycom UCS VVX phones by following the steps in this short guide. Reset Poly admin password To reset your  Polycom UCS VVX phone Admin pass...