---
title: "Deploying AI Agent Across Sub-Domains and Cross-Domains"
slug: "deploying-ai-chatbot-across-sub-domains-and-cross-domains"
description: "Deploy AI chatbots with sticky sessions. Pass deviceId across hosts/domains to maintain user sessions for consistent experiences."
updated: 2026-08-18T13:46:46Z
published: 2026-08-18T13:46:46Z
canonical: "help.dialpad.com/deploying-ai-chatbot-across-sub-domains-and-cross-domains"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Deploying AI Agent Across Sub-Domains and Cross-Domains
Deploying AI Agents across multiple web domains may require additional configuration depending on your setup.
There are three common deployment scenarios:
- Same host: No configuration is needed if all chatbots are deployed on the same host. Follow the instructions in [this article.](/v1/docs/create-an-AI-agent)
- Different hosts, no sticky sessions: If sticky sessions aren’t required, no additional setup is necessary. Follow the instructions in [this article.](/v1/docs/create-an-AI-agent)
- Different hosts, sticky sessions enabled: To maintain sticky sessions across domains, you’ll need to pass the same deviceId across all hosts.
Let’s dive into the details.
> [!NOTE]
> Who can use this
>
> Dialpad Admins with an AI Agent can deploy their chatbot across sub-domains and cross-domains.
## Deploy AI Agent on different hosts with sticky sessions
To deploy your AI Agent on different hosts, with sticky sessions enabled, go to the Dialpad Admin Portal.
> [!NOTE]
> Note
>
> In this example, you want to deploy a chatbot on the following two web pages: www.acme.com/products and www.customer-care.acme.com.
1. Select **Admin Settings**
2. Select **Channels & Workflows**
3. Select **Digital channels** .png)
4. Select the AI Agent you want to deploy
5. Select **Deploy**
6. Select **Copy code** .png)
7. Paste the code snippet from Step #6 into the HTML source of www.acme.com/products and www.customer-care.acme.com
```xml
```
8. You can choose to pass different types of values forDEVICE_ID. Our recommendations are:
```javascript
function fingerprint() {
const features = []
features.push(
{
key: "available_resolution",
value: [screen.availHeight, screen.availWidth],
},
{ key: "cookie_enabled", value: navigator.cookieEnabled },
{ key: "do_not_track", value: navigator.doNotTrack },
{ key: "hardware_concurrency", value: navigator.hardwareConcurrency },
{ key: "indexed_db", value: !window.indexedDB },
{ key: "language", value: navigator.language },
{ key: "local_storage", value: !window.localStorage },
{ key: "navigator_oscpu", value: navigator.oscpu },
{ key: "navigator_platform", value: navigator.platform },
{ key: "open_database", value: !window.openDatabase },
{ key: "pixel_ratio", value: window.devicePixelRatio },
{ key: "resolution", value: [screen.width, screen.height] },
{ key: "session_storage", value: !window.sessionStorage },
{ key: "timezone_offset", value: new Date().getTimezoneOffset() },
{ key: "touch_support", value: navigator.maxTouchPoints },
{ key: "user_agent", value: navigator.userAgent },
)
for (let i = 0; i < navigator.plugins.length; i++) {
features.push({
key: `navigator_plugin_${i}`,
value: navigator.plugins[i].name,
})
}
let fingerprint = ""
for (const feature of features) {
if (feature.value) {
fingerprint += feature.value.toString().toLowerCase().slice(0, 2)
}
}
fingerprint += fingerprint.length
fingerprint += navigator.plugins.length
return fingerprint
}
```
1. Option 1: Passing the end user’s email, username, userid, or similar types of unique IDs as the DEVICE_ID.
1. This option may not be available for guest users.
2. Option 2: Using off-the-shelf fingerprinting JavaScript libraries to generate and pass unique IDs to the chatbot. A fingerprinting JavaScript utility creates a unique ID using the end user’s hardware information via browser APIs. The following code snippet can be used as a basic fingerprinting utility:
Combining the code snippets from Step #7 and #8, our deployment source in www.acme.com/products and www.customer-care.acme.com would read as:
```xml
```
> [!NOTE]
> Note
>
> The value of data-dxdeviceid="DEVICE_ID" controls the persistence across sub-domains and cross-domains.
>
> In this example, we are querying the `image` element of the chat button and dynamically setting a new data attribute.
## Related
- [AI Agent](/getting-started-with-ai-agent.md)
- [AI Agent Analytics](/ai-agent-analytics.md)